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MORE THAN: Car insurance (discontinued) reviews

Name: Car insurance (discontinued)
Rating: 1.59 (234 reviews)

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1.55

Based on 234 reviews, last reviewed 9th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

79%

Latest highest rating:

5

Good honest company Dealt with car insurance for change of cars immaculately Reviewed on: 12th September 2023

Latest lowest rating:

1

Insurers From Hell I fitted the device and all good. Decided to top up miles to be on the safe side and paid for 2000. extra miles. Teir next email failed to confirm top... Read more Reviewed on: 9th January 2024

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About this product

More Than has stopped selling new car insurance policies.

MORE THAN Car insurance (discontinued) reviews (234)

Review of the MORE THAN, Car insurance (discontinued):

Living nightmare

So I took out an insurance policy of 25k miles on the telematics policy due to my long commute to work, cost £1500 with a box on my first year on a relatively slow car. I am 7 months into the policy and have to date had 12 yellow speeding infractions, 2 red, and 1 black (cancellation). Every time one of these has happened I have contacted MoreThan and appealed as I’m not a fast driver. Out of the 15 infractions I was accused of committing (enough to be cancelled 4-5 times over), 1 yellow warning stuck, and even that is debatable. I got a dashcam to win appeals, but by the time they have texted me saying I have a warning I have already overwritten the video of the time they accuse me of speeding due to the delay in sending me a text informing me of the warning in the first place. I have won £50 in compensation from them for a couple of the warnings and plan on taking it further. Nothing about the black box is accurate, nothing about the policy is flexible due to the invisible curfews and smoothness scores in traffic, and the customer support have always been less than helpful. Only when I threaten legal action do I get anything from these people. Avoid like the plague. If you can’t trust your black box or your son/daughters black box, how will you know how you/they drive? If you DO insist on going for MoreThan, get a dashcam. Reviewed on: 20th March 2019

Insurers From Hell

I fitted the device and all good. Decided to top up miles to be on the safe side and paid for 2000. extra miles. Teir next email failed to confirm top up. I had to query it to get confirmation of 2000 top up. Monthly usage emails. Then an email saying I was running out of miles. I replied that I wasn't. They replied that indeed I wasn't. No apology. Then an email saying I had run out of miles. I replied that I hadn't. They replied O yeah, you haven't. You still have **** miles left. Again, no apology. Absolutely the worst outfit I've ever come across. No wonder they're going out of business. Reviewed on: 9th January 2024

Less Than Happy

Want your car claim settled for half the value without your consent? No problem. Want to be told you have 9 years no claims one day, then 3 years the next day? Not an issue. Want to spent hours on hold, only to speak to someone who’s more interested in their holiday than your stolen car? Go to More Than! Like me, you may experience all of the above… avoid like the plague. Reviewed on: 6th December 2023

More than is a poor car insurance

More than are a poorer car insurance company if u miss one payment they cancel your policy and don't send a certasy call to say there is a issue, and you are driving around with no insurance total out of order, it's not a company I would recommend!!! Reviewed on: 27th September 2023

Good honest company

Dealt with car insurance for change of cars immaculately Reviewed on: 12th September 2023

Fantastic company to deal with

So helpful and pleasant to deal with when I had a bump. The whole process was quick, smooth and a solution reached in good time. So easy to deal with. Reviewed on: 2nd September 2023

Best price car insurance

Had to get car insurance for our new car and More Than came out the best price and cover. Also, it is nice to have our insurance with such a well known company. Reviewed on: 19th July 2023

Expensive

I shouldn't have to pay 300 dollars for an ugly car monthly. Car insurance is too expensive. I don't want to give my money to you hideous people. Reviewed on: 7th July 2023

Scammers

Worst insurance company out there from what I've seen, seem like a good price for a new driver at the start it includes a blackbox, all was going okay except a few occasions that I was emailed by them saying that I had been speeding when I definitely had not been and as I was close to my milage limit and would be needing to buy more, I noticed my score started going steadily down daily, I know this was not as it should have been since I wanted to get the miles cheeper as this is based on your driving score, I was driving no where near the speed limit and not taking any corners above 10mph, called them up, they were useless and told me the bad score was because I'd gone 31 in a 30 a week and a half before but since then all been green however the sore still dropping each day. The miles would cost be over £1000 for 3000 miles. Avoid their seemingly great offers! Reviewed on: 7th June 2023

Great for being able to check mid term policy changes

I was able to check out what my next car would cost, without any faff or trouble. It was clear and transparent and not at all what I'm used to with other insurers. Reviewed on: 1st June 2023

A company that provide a very slow service and pays out less than.

Claimed non fault car accident, car prices had gone up after covid lock down. They would not agree and paid 30 % less for my car than market value. Terrible service and not the 1st time dealing with these thieves Reviewed on: 9th April 2023

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