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NatWest: Basic Account reviews

4.61
Based on 2,057 reviews, last reviewed 27th Dec 2024
100% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

They seem to have the time to listen to what you hav... They seem to have the time to listen to what you have to say...This in itself,is the most important coustomer relation Reviewed on: 5th December 2024
Bcatlock's avatar
Bcatlock

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024
barry h's avatar
barry h

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2057)

Review of the NatWest, Basic Account:

Expert Advice

4
No matter what the issue, I continue to get excellent Customer Service from Natwest Reviewed on: 8th February 2020

Natwest banking app

5
Excellent customer service and easy to use app Reviewed on: 15th March 2023

Accessible and secure

5
Natwest have longer opening times to cater for people who work, online chat where you actually talk to real humans and make it really easy to talk to someone for advice on mortgages. I feel like they have your best interests in mind as a company which is rare Reviewed on: 15th March 2023

Effective and efficient

5
Always there to up date you if needed infro Reviewed on: 15th March 2023

My banking apps

4
Easy to use and accessable helping my daughter to learn about budgeting skills Reviewed on: 14th March 2023

Easy to use and understand.

4
The app is very simple to use, even for a technophobe like myself. Reviewed on: 14th March 2023

Great app. So simple

5
Makes my life so much easier with the NatWest app Reviewed on: 14th March 2023

Its a good bank

3
I got very good experience from them Reviewed on: 14th March 2023

Amazing Customer Services

5
Good organization and not only . Nat West staf is friendly and helpfuly. Reviewed on: 13th March 2023

Great company

5
Been with natwest for a long time now, and got many services with them, I always find there customer service to be great and always helpful. Reviewed on: 13th March 2023

Banking App

5
Easy to use and navigate. information can be found quickly. Reviewed on: 13th March 2023

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