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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2057 reviews)

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4.61

Based on 2,057 reviews, last reviewed 27th Dec 2024

100% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

They seem to have the time to listen to what you hav... They seem to have the time to listen to what you have to say...This in itself,is the most important coustomer relation Reviewed on: 5th December 2024

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2057)

Review of the NatWest, Basic Account:

Expert Advice

No matter what the issue, I continue to get excellent Customer Service from Natwest Reviewed on: 8th February 2020

An excellent bank - I've been with them for 46 years

I've always been happy with the high level of service I've received over the years from NatWest - I've had no reason to look elsewhere. Reviewed on: 10th March 2023

Best banking app with all the service you require

I’m very happy with the service they provide and o can say it’s the best bank. Reviewed on: 10th March 2023

The best bank ever!

Great experience with in a branch and in the app as well! Reviewed on: 10th March 2023

Happy with NatWest

Always been keen to help me, friendly staff and quick to respond to any questions or concerns I have Reviewed on: 10th March 2023

Great!

Good products and an easy to navigate website Reviewed on: 10th March 2023

Not the best banking experience

I have a basic account as well as other few different products with Natwest like loans and credit cards. Basic account is okay but not ideal. For example I can't download a statement from 5 years ago with the address that I had 5 years ago. Any historic statement will be updated with the current address. this has presented to be an issue when showing proof of address elsewhere. Reviewed on: 10th March 2023

Very good app, no issues with it.

NatWest Banking App is very user friendly, never had any issues with it. Regularly updated and well maintained. Reviewed on: 10th March 2023

Very good

I am personally happy having an account with NatWest. It is really a good bank to have an account with. Customer service at its best. Reviewed on: 10th March 2023

Easy banking

Everything you need is with natwest and only takes a few clicks Reviewed on: 10th March 2023

Crap bank

Happy to take all your benefit money off you and leave you with nothing to buy food etc. Reviewed on: 9th March 2023

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