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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.62 (2055 reviews)

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4.61

Based on 2,055 reviews, last reviewed 3rd Oct 2024

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Patient Staff When I had an issue with my old bank account they took the time to help me sort it all out. Reviewed on: 26th May 2024

Latest lowest rating:

2

Poor customer service I've been a client with the bank for 14 years but the service throughout especially when it had to do with scams that can happen in someone's life was... Read more Reviewed on: 3rd October 2024

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2055)

Banking made easy

I’ve been banking with NatWest for 8 years, I’ve never had any problems and trust this bank. I can access my basic account via online banking and set up direct debits and make payments quickly and easily. I 100% recommend NatWest basic account. Reviewed on: 9th March 2023

Kept uptodate

I have no problems banking with NatWest the app is informative and easy to use I'm kept upto date with all my transactions security is good Reviewed on: 9th March 2023

someone was always ready to help

someone was always ready to help Reviewed on: 9th March 2023

Excellent service

I have had a few bank accounts and NATWEST has been the ultimate experience. Service of note. Reviewed on: 9th March 2023

Amazing banking experience

The App is to use. The customer service is amazing. Reviewed on: 9th March 2023

Highly Recommend

Always used NatWest and from other people experience with other banks I’ll never change banks always been brilliant from day one Reviewed on: 8th March 2023

Just so simple

Online and app are easy to navigate and very helpful. Have switched banks a few times but NatWest is by far the best!! Reviewed on: 8th March 2023

Easy to use

This is a simple bank that makes things easy for its users to navigate everything and do what they need to do quickly Reviewed on: 8th March 2023

Best bank

Best bank and very good service Reviewed on: 8th March 2023

Easy to follow and very simple

Literally easy to follow and very simple Reviewed on: 8th March 2023

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