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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.61 (2101 reviews)

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4.51

Based on 2,101 reviews, last reviewed 4th Nov 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

1

Account Disappeared Left Without Access or Explanation My current account suddenly vanished from the NatWest app right after I transferred money to another bank account in my own name. No warning, no messa... Read more Reviewed on: 4th November 2025

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2101)

Friendly staff in Bolton give you quick services and always ready to help

Very good customer services overall 10 out of 5 star. Way better than other banks Reviewed on: 17th March 2023

Great job

Love the app So easy too use never had a problem great job guys Reviewed on: 17th March 2023

Swag

Pretty lit, helpful dons and pretty neat app design, rate it Reviewed on: 16th March 2023

V good bank n app with good customer service

I always have a very good experience with Natwest Reviewed on: 16th March 2023

Banking with NatWest great

Very helpful and offer great product especially to there existing customers. The app very easy to use and also friendly costumer service thanks to NatWest in their competitive rate for mortgage. Reviewed on: 16th March 2023

Good bank and app

I use this bank for my everyday banking needs and also for savings. When I go into branch the staff are always great. The app is great and the interest rate are good. Reviewed on: 16th March 2023

Difficult large corporation.

Need to be more accessible and customer focussed. Reviewed on: 16th March 2023

Poor customer service

I went to a branch to get money from my account, it was my goddaughters 21st birthday and I wanted to give her £4000 towards her car. The staff in the branch demanded to know why I wanted my money, they said if I didn't tell them, they could refuse to give me my money. Even when I told them why I wanted my money, I was then told by the staff not to be rude. I asked them if they had sufficient funds to give my my cash if I closed down all my accounts with immediate effect I soon got my cash. Natwest customer service is appalling Reviewed on: 16th March 2023

The review giving 3 stars

The review is low because my nearest nat west bank is now 10 miles away since the St Neots branch closed. Reviewed on: 16th March 2023

Excellent best bank ever used

Security is excellent and I was recommended by my mam . Reviewed on: 16th March 2023

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