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NatWest: Basic Account reviews

4.61
Based on 2,055 reviews, last reviewed 3rd Oct 2024
No new 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Patient Staff When I had an issue with my old bank account they took the time to help me sort it all out. Reviewed on: 26th May 2024
Daniel Sydenham's avatar
Daniel Sydenham

Latest lowest rating:

2

Poor customer service I've been a client with the bank for 14 years but the service throughout especially when it had to do with scams that can happen in someone's life was... Read more Reviewed on: 3rd October 2024
Panos Ef's avatar
Panos Ef

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2055)

The best bank ever!

5
Great experience with in a branch and in the app as well! Reviewed on: 10th March 2023

Happy with NatWest

5
Always been keen to help me, friendly staff and quick to respond to any questions or concerns I have Reviewed on: 10th March 2023

Great!

5
Good products and an easy to navigate website Reviewed on: 10th March 2023

Not the best banking experience

3
I have a basic account as well as other few different products with Natwest like loans and credit cards. Basic account is okay but not ideal. For example I can't download a statement from 5 years ago with the address that I had 5 years ago. Any historic statement will be updated with the current address. this has presented to be an issue when showing proof of address elsewhere. Reviewed on: 10th March 2023

Very good app, no issues with it.

5
NatWest Banking App is very user friendly, never had any issues with it. Regularly updated and well maintained. Reviewed on: 10th March 2023

Very good

5
I am personally happy having an account with NatWest. It is really a good bank to have an account with. Customer service at its best. Reviewed on: 10th March 2023

Easy banking

5
Everything you need is with natwest and only takes a few clicks Reviewed on: 10th March 2023

Crap bank

1
Happy to take all your benefit money off you and leave you with nothing to buy food etc. Reviewed on: 9th March 2023

Easy to use banking app on all platforms, responsive on request.

5
Whenever I had personal or business related inquiries I was served within no time Reviewed on: 9th March 2023

Left Me High and Dry

1
Blocked my Debit card and Bank account for nearly 2 weeks whilst I was abroad. Reviewed on: 9th March 2023

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