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NatWest: Everyday account reviews

View other NatWest products
4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S
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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2123)

Easy peasy lemon squeezey

5
Simple to the point no frill basic bank account. Does me fine Contactless and online banking app perfect Reviewed on: 17th March 2023
Steve's avatar
Steve

User friendly

5
NatWest basic account was easy to open and it’s easy to operate via the app Reviewed on: 17th March 2023
bootha25@hotmail.co.uk's avatar
[email protected]

Friendly staff in Bolton give you quick services and always ready to help

5
Very good customer services overall 10 out of 5 star. Way better than other banks Reviewed on: 17th March 2023
DHAVAL UNADKAT's avatar
DHAVAL UNADKAT

Great job

5
Love the app So easy too use never had a problem great job guys Reviewed on: 17th March 2023
James Clark's avatar
James Clark

Swag

5
Pretty lit, helpful dons and pretty neat app design, rate it Reviewed on: 16th March 2023
joelfielding2003@icloud.com's avatar
[email protected]

V good bank n app with good customer service

5
I always have a very good experience with Natwest Reviewed on: 16th March 2023
Shaiza Ishfaq 's avatar
Shaiza Ishfaq

Banking with NatWest great

5
Very helpful and offer great product especially to there existing customers. The app very easy to use and also friendly costumer service thanks to NatWest in their competitive rate for mortgage. Reviewed on: 16th March 2023
Kenny's avatar
Kenny

Good bank and app

5
I use this bank for my everyday banking needs and also for savings. When I go into branch the staff are always great. The app is great and the interest rate are good. Reviewed on: 16th March 2023
Jo T's avatar
Jo T

Difficult large corporation.

2
Need to be more accessible and customer focussed. Reviewed on: 16th March 2023
Martin Williams's avatar
Martin Williams

Poor customer service

1
I went to a branch to get money from my account, it was my goddaughters 21st birthday and I wanted to give her £4000 towards her car. The staff in the branch demanded to know why I wanted my money, they said if I didn't tell them, they could refuse to give me my money. Even when I told them why I wanted my money, I was then told by the staff not to be rude. I asked them if they had sufficient funds to give my my cash if I closed down all my accounts with immediate effect I soon got my cash. Natwest customer service is appalling Reviewed on: 16th March 2023
Jonie jones's avatar
Jonie jones

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