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NatWest: Basic Account reviews

4.61
Based on 2,057 reviews, last reviewed 27th Dec 2024
100% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

They seem to have the time to listen to what you hav... They seem to have the time to listen to what you have to say...This in itself,is the most important coustomer relation Reviewed on: 5th December 2024
Bcatlock's avatar
Bcatlock

Latest lowest rating:

1

Loss of funds and appalling service First they declared my bank account dormant. Closed it and took all the money. It's almost impossible to contact their customer services. They don't ... Read more Reviewed on: 27th December 2024
barry h's avatar
barry h

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

NatWest Basic Account reviews (2057)

Review of the NatWest, Basic Account:

Expert Advice

4
No matter what the issue, I continue to get excellent Customer Service from Natwest Reviewed on: 8th February 2020

Good

5
Nice easy app to navigate use would highly recommend. Reviewed on: 5th March 2023

Life time customer

5
I have been a customer for over 10yrs. Natwest is reliable with great customer service Reviewed on: 5th March 2023

Best app

5
This is the best app I have on my phone super easy to use Reviewed on: 5th March 2023

Closed my account without reason many years ago, I tried to create an account again, but they won't let me.

1
Closed my account without reason many years ago, I tried to create an account again, but they won't let me. Reviewed on: 5th March 2023

Great banking app

5
Very easy to do everything I need to do on the NatWest App. I rarely need to go into a branch as most things can be done online. Reviewed on: 4th March 2023

Always helpful

4
I find APP makes life a lot easier to keep updated on my account. Reviewed on: 4th March 2023

Account

5
Excellent service. Knowledgeable staff service. Would recommend Natwest banking. Reviewed on: 4th March 2023

Great App

5
Love the ease of using the App and how accessible everything is. Reviewed on: 4th March 2023

Good banking app

4
Good app. Easy to navigate. No issues Reviewed on: 4th March 2023

The best bank and app ever.

5
An amazing app. Is so easy to use and so helpful. Now I don’t need to go to bank I can do everything from my phone. Reviewed on: 4th March 2023

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