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NatWest: Fixed Rate Mortgage reviews

4.15
Based on 189 reviews, last reviewed 21st Oct 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

5

Quick and easy first mortgage, then renewal was stra... Quick and easy first mortgage, then renewal was straightforward and no hassle. No complaints. Reviewed on: 18th June 2024
Jonathan W's avatar
Jonathan W

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (189)

Review of the NatWest, Fixed Rate Mortgage:

Online mortgage has been inaccessible for 2.5 years!

1
Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course their way of resolving this is to constantly waste my time 'pretending' to search for a solution. Constantly promising that this will be resolved so that I do not escalate the complaint! They honestly think that calling me up during working hours to 'chat' is helping me I just want to change to another provider but their exit fees are ridiculous and of course they keep delaying me without giving me a final response so that I cannot escalate! You might prefer to bank with HSBC, Nationwide, or Halifax all of which I have no problem with. Reviewed on: 21st October 2024

Great experience

4
The whole mortgage process was easy to navigate. We had great customer service experience Reviewed on: 25th February 2023

Mortgage

5
Very easy to renew mortgage, and staff were excellent in giving advice on future opportunities Reviewed on: 24th February 2023

Good bank

5
Good service putting customers at the heart of this and making things simple Reviewed on: 24th February 2023

Fast Easy Process

5
Using NatWest was east, clear and great on time. It was the best rate I could get! They have great communications and a very useful app Reviewed on: 22nd February 2023

Easy mortgage

5
Easy to arrange and easy to manage. Reviewed on: 22nd February 2023

Controlling my mortgage

5
I love the mortgage bank app. I can see my mortgage reduce every month. I can overpay any time without going into the bank. I can also see what my house is worth. I feel like I'm in control. Reviewed on: 22nd February 2023

Easy to use app

5
Very good customer service and easy to use app Reviewed on: 22nd February 2023

Amazing Morgage Products

5
Since I joined Natwest I have received excellent service, Natwest delivered exactly what promised really look afer their customer. Every time my mortgage product expires, Natwest offered me affordable mortgage deals, Initially first two product i had 2years deal, then 3rd one I had for 5 years and I got deal done at 1.64% interest rate which is amazing in current economic situation I so glad & proud to be part of Natwest family. If someone looking for best mortgage deal or fantastic banking o would strongly recommend "Natwest" should be your first choice, trust me you won't regret it so go for it.... Reviewed on: 21st February 2023

Excellent

5
Excellent customer service. Love using the App to monitor the orogress Reviewed on: 21st February 2023

Review of Natwest

5
I'm so glad that I bank with Natwest I have my mortgage with them and they were so helpful in getting my fixed rate for me the staff are friendly if you need to contact them through the App they see very helpful I would most certainly recommend Natwest to any friends or family members or anyone I work with. Reviewed on: 21st February 2023

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