Smart Money People Logo
Share this page
Link copied

NatWest: Home Insurance reviews

View other NatWest products
2.80
Based on 35 reviews, last reviewed 18th Apr 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
37%

Latest highest rating:

5

Great customer service, friendly and knowledgeable. Great customer service, friendly and knowledgeable. Reviewed on: 14th January 2025
VF's avatar
VF

Latest lowest rating:

1

"My Sky view has been leaking for duration - e. "My Sky view has been leaking for duration - e.g., several weeks, a month and despite multiple attempts to contact customer service, I have received n... Read more Reviewed on: 23rd February 2025
Rav's avatar
Rav
Read all reviews See your review

About this product

NatWest Home Insurance reviews (35)

Review of the NatWest, Home Insurance:

One word rubbish

1
Had to have roof repaired after recent storm got in touch with insurance company sent a chap out assessing the damage and said he would be back in touch got a phone call a few days later saying that the storm wasn’t bad enough to cause the damage and declined the claim absolute rubbish Reviewed on: 19th February 2024
Philip Andrews's avatar
Philip Andrews

Good quality policy

4
A policy that is pretty comprehensive and doesn't cut corners. Reviewed on: 1st October 2017
Erica Price's avatar
Erica Price

Cheap and reliable

4
Cheap and reliable, I got robbed and claimed for mystolen laptop, only negative was I didn't get cash, but PC World vouchers which limited my choices for a replacement. Reviewed on: 14th October 2016
Rebecca Gresley-Jones's avatar
Rebecca Gresley-Jones

Easy and simple

5
Nothig bad to say at all. Easy to set up and good coverage for a fair price Reviewed on: 15th September 2016
Daniel Milner's avatar
Daniel Milner

So helpful

5
I've never had home insurance before and must have searched the Web for hours comparing different insurers. All the jargon was so confusing that I gave up. My adviser at local branch told me about their home insurance. I must have asked a thousand questions and she was so patient with me and went over things so it was simple to understand. She even helped me on the phone when setting it up! She also invited me back a month or two down the line to check everything was ok. And remembered so much of the stuff I'd told her. They really do treat their customers personally here. Such a positive and pleasant experience. The details in the home ins. Policy are set out clearly and you recieve updates whenever necessary as well as lots of warning before your contract renews. I've not had to use the insurance yet thankfully but I'm sure they'll be just as helpful then if I need to! Reviewed on: 6th January 2016
Kalie-dee Jones's avatar
Kalie-dee Jones

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest

  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest

  • Natwest Rooster Money

    from NatWest 4.92 from 13255 reviews
    NatWest
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill