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NatWest: Select Account reviews

Name: Select Account
Rating: 4.66 (707 reviews)

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4.53

Based on 707 reviews, last reviewed 29th May 2025

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

I use the select account as a backup current account. I use the select account as a backup current account. I don't use it much because other accounts and banks have better account rewards Reviewed on: 18th April 2025

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Select Account reviews (707)

Review of the NatWest, Select Account:

Excellent Customer Service, Always Delivers

Recently, I needed to review my balance, payments in and out and to transfer some money between my bank accounts, however I was unable to access my online banking, no idea why and neither my laptop, smartphone or tablet was allowing me to access the site via the website or the app. I called Natwest to enquire if there were any issues with internet banking, of which there were none. The Customer Service rep whom I spoke with was extremely friendly and fantastically helpful. They were able to provide me with the information I needed, made my transfer for me. They also helped me when I enquired about opening an account for my son and explained what I would need to do etc. I have never had an issue when contacting Natwest, very pleasent bank to deal with. Reviewed on: 19th August 2015

Best bank

Always there, always innovating Reviewed on: 31st March 2023

Great bank

Great services. Easy to understand app that provides all possible services without need to speak with any customer service. Reviewed on: 31st March 2023

Nice Bank

Nice response at all branch...... Reviewed on: 31st March 2023

No complaints here

Easy to use ui, no issues and regular updates and features added Reviewed on: 31st March 2023

Easy to use app

Easy to use app. Great now that they've added the ability to pay cheques through the app. I like the round-ups and the fact they don't count towards your monthly saving limit on the Digital Regular Saver. 10-15 years ago I had someone skim my card and attempt to buy things online. Natwest's response was quick and seamless. Reviewed on: 30th March 2023

Good app

Good app quick switch and good saver Reviewed on: 30th March 2023

Best

This is the bet account I have ,I been with them for 18 years always ready to help Reviewed on: 30th March 2023

NatWest app

NatWest app is very fast and very cautious about fraudulent transactions. Tries to protect customer and funds by throwing up red alerts and possible dangers. I love it Reviewed on: 30th March 2023

Operates as advertised.

I find services offered as advertised. Reviewed on: 29th March 2023

Easy to use

Does ebrrything it needs to and more, easy to use, helpful chat function and quick customer service Reviewed on: 29th March 2023

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