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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.96 (140 reviews)

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3.04

Based on 140 reviews, last reviewed 12th Dec 2024

300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

36%

13%

43%

Latest highest rating:

5

I'm so happy I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experie... Read more Reviewed on: 25th November 2024

Latest lowest rating:

1

81yr old Mother ripped off by NS&I My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a cheque... Read more Reviewed on: 12th December 2024

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (140)

Review of the NS&I, Premium Bond:

I'm so happy

I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experience about scam brokers and not share my experience how ( jamesRodriguez)(@)(Cyber-wizard) DT( com) got my funds back Reviewed on: 25th November 2024

Love them!!

I have only had premium bonds for two months and won £100 first month and £550 second month! Must have a lucky touch. I think these are a good investment when you have a large amount to invest but if it's just a few Hundred or a few Thousands might not win to much. I love the thrill of opening them to see if you have won. Reviewed on: 2nd August 2017

Reliable and exciting - what more can you ask for?

Whenever I've contacted NS&I to update details, their customer service has been swift and efficient, and prizes are sent out quickly and automatically. Not only are your savings safe in their hands, but you have a chance of winning a financial prize - what more can you ask for? Reviewed on: 4th July 2017

Worth a punt -MaxYourMoney

I have a few thousand pound in savings due to the awful rate, I moved them into premium bonds. In the last 5 years I have made 2.5% consistently every year. I know there is a chance I'll earn nothing but for the cost of a coffee it's a price I'm willing to pay! Plus with a chance to win even bigger ,this time next year Rodney we will be millionaires. Reviewed on: 28th March 2017

Premium bonds

easy to buy and give a monthly chance of something back. Better than bank savings account which pay so little it is not worth investing- and note that the same banks charge huge amounts if you want to borrow some money Reviewed on: 28th March 2017

Used to be the best

I've still got several thousand pounds with of bonds but the rate of winners, and the rate paid is forever falling. I should really move them but it's a hassle Reviewed on: 20th March 2017

Paying off well so far

We are frantically saving towards paying off a help to buy scheme and decided to use premium bonds to help us gain more money. So far it's working very well. We haven't won millions but at least £25 each month often more. #MaxYourMoney Reviewed on: 1st March 2017

Straight forward service

After debating getting premium bonds I'm really pleased I did, applying online couldn't have been any more straightforward and within 3 days I had a letter to confirm everything. Simple & speedy Reviewed on: 14th November 2016

Premium Bonds - never had a sniff of even a £25 win

I've had several thousand pounds in Premium Bonds for a few years now. I've never even had one £25 win. I would have been better off putting my money in a bank account - even with today's low interest rates at least I would have got some return. I believe that recently the odds of winning became even worse, so I wouldn't recommend these at all. Unless you're not bothered about getting some sort of return on your money. Reviewed on: 14th October 2016

Only invest if you enjoy paperwork and mental torture

This is simply the worst set up investment service you will ever encounter - the call centre advisors readily offer that it's because they're a 'government service' - meaning a lot of money being thrown at process and bureaucracy in the name of your 'security'. So secure that within a month of filling out the same paperwork I'd filled out 2 years before (which takes a week to arrive by snail mail) and having to post a form back to reactivate my account - just to invest - they had de-activated it again because my password had expired. My password expired within a month so I have to do the whole process again. You can't make it up. I only invest/ check on the account every 1-2 years and I am told that I am 'barely using' my account and that's why I'll keep having to go through a 2 week process each time to do anything. It's bonds, not everyday banking. The time you'll invest in admin on your bonds will, in all likeliness, not be worth any money you'll win and should be a serious consideration. Essentially, they cannot cope with the modern world. They are an anacranism that desperately needs someone to come in and overhaul the whole thing to re-work the service to suit the needs of the customers. Currently this is a typical, geriatric, government service where you're not a customer, you're the public and they are doing you a favour. Unless you have time to burn and don't mind excruciating repetition, put your money anywhere else. Reviewed on: 17th September 2016

Left hand doesnt know what the right hand is doing!!

The worst customer service. A standing order went out of my account and came back from NS&I as there was a computer glitch. They sent me a letter to apologise and if I wanted to invest the money still I would not lose a month. The past two months I have invested the money to enter the following draw but they cannot do it. Even after speaking to a manager who assured me it would happen, it has not! No one takes ownership of the problem I keep on getting fobbed off. Whenever you ring nobody takes ownership even on the E-mails. They might as well not be in the office. Reviewed on: 15th September 2016

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