Smart Money People Logo
User profile avatar

Viewing profile for,

Adam

2

Total reviews written

0

Helpful marks given to their reviews

6

Times reviews seen

All reviews (2)
Review of the NS&I, Premium Bond:
View on product page

Left hand doesnt know what the right hand is doing!!

1
The worst customer service. A standing order went out of my account and came back from NS&I as there was a computer glitch. They sent me a letter to apologise and if I wanted to invest the money still I would not lose a month. The past two months I have invested the money to enter the following draw but they cannot do it. Even after speaking to a manager who assured me it would happen, it has not! No one takes ownership of the problem I keep on getting fobbed off. Whenever you ring nobody takes ownership even on the E-mails. They might as well not be in the office. Reviewed on: 15th September 2016
Adam 's avatar
Adam
Review of the NS&I, Fixed Term Investments:
View on product page

Left hand doesnt know what the right hand is doing!!

1
The worst customer service. A standing order went out of my account and came back from NS&I as there was a computer glitch. They sent me a letter to apologise and if I wanted to invest the money still I would not lose a month. The past two months I have invested the money to enter the following draw but they cannot do it. Even after speaking to a manager who assured me it would happen, it has not! No one takes ownership of the problem I keep on getting fobbed off. Whenever you ring nobody takes ownership even on the E-mails. They might as well not be in the office. Reviewed on: 15th September 2016
Adam 's avatar
Adam

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

More on how our reviews work
Collage of people