Write a review

NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.96 (140 reviews)

View other NS&I products

3.01

Based on 140 reviews, last reviewed 12th Dec 2024

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

36%

13%

43%

Latest highest rating:

5

I'm so happy I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experie... Read more Reviewed on: 25th November 2024

Latest lowest rating:

1

81yr old Mother ripped off by NS&I My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a cheque... Read more Reviewed on: 12th December 2024

Read all reviews See your review

About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (140)

Review of the NS&I, Premium Bond:

I'm so happy

I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experience about scam brokers and not share my experience how ( jamesRodriguez)(@)(Cyber-wizard) DT( com) got my funds back Reviewed on: 25th November 2024

A fun way to save

My partner wins more than me but it's all good fun! For us it levels out to be better than interest rates at the moment. The prospect of winning big is a bonus! Reviewed on: 7th March 2023

Premium Bonds

Good returns, a bit of excitement with the chance to win big Reviewed on: 5th March 2023

Terrible Web experience

Definitely the worst website that I've ever encountered. Their developers need changing to make their site useful. This applies to the windows app, Android app and the Apple app. All dreadful!!! Reviewed on: 3rd March 2023

Risk Free Investments

Very easy to set up and monitor. Excellent results app. Reviewed on: 1st March 2023

Decent returns

After being fed up at the appalling ISA rates offered by TSB I moved my money into premium bonds and have had solid returns on my investment with a win approximately every other month. The 'safe' gamble adds to the thrill and I know my 'losses' would only be the negligible guaranteed interest of a bank savings account Reviewed on: 28th February 2023

Trust the low reviews

I'm fully aware it's possible to have a good experience with NS&I, but it's really luck of the draw whether you are going to be able to withdraw your money smoothly with no problems or whether you are going to face a real challenge accessing your money. I had a significant amount of savings in an NS&I account, and I won some money from those bonds over the years. If the money sits in the bonds and doesn't move, you probably won't experience any problems. I experienced one potential worst nightmare when buying a property which is I was unable to withdraw my money from NS&I. The situation was too long to explain fully but the highlights were: You cannot reset your password online, they send a reset password via post. Apparently their identity check service doesn't work for some young people due to lack of credit history. (I've had a credit card and a mortgage, so not sure what constitutes a necessary length of credit history to them) In order to complete the online form to withdraw your money without access to your online account you need a specific number (holders number), which is not sent to you in any correspondence via email. (Or at least it wasn't to me) It took a lot of stress and communications with my bank to find this holder's number in the original reference for the payment sent to NS&I originally. Customer Service were completely unhelpful. And even though I complained with suggestions of how to improve their service such as changing their id check provider so young people can complete the check, or resetting password online, they decided that they were in the right and there were no improvements to make. Reviewed on: 28th February 2023

In 3 years few times £10 and the last one £100 pounds win

Didn’t big win waiting about 3 or 4 years Reviewed on: 25th February 2023

Great as an emergency fund

You really need to invest a five digit amount for premium bonds to be worth it, and you won't earn as much as by investing in stocks and shares, but the ease of access makes it the perfect fit for an emergency fund. It's also fun to check if you've won each month. And the prospect of having a small chance of becoming a millionaire is exciting. Returns are much better than entering the National Lottery. Reviewed on: 24th February 2023

They are Best

It's a good way for save money for children future without paying any fees or tax. And easy to transfer money in app. Reviewed on: 18th February 2023

Total nightmare - stay well clear

6 months trying to access and with draw y children's money, they throw every obstacle at you so that you just don't bother 40 minuets on hold every time when phoning mindless forms that keep getting repeatedly sent. STILL NO MONEY Reviewed on: 17th February 2023

Do you have a different NS&I product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

NS&I has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub