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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.8 (12597 reviews)

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4.76

Based on 12,597 reviews, last reviewed 25th Sep 2024

8046% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

very good always quick reply helpful and generally very good always quick reply helpful and generally Reviewed on: 25th September 2024

Latest lowest rating:

1

They charged me an extra £330 for accidentally putti... They charged me an extra £330 for accidentally putting 8 years NCD instead of 7. Reviewed on: 25th September 2024

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (12597)

Very very professional.

Every time I have had need to contact the friendly staff have resolved my issues promptly and efficiently.highly recommend the one call team. I'm also a lifelong Mansfield town fc fan for the people that understand that comment lol.. Reviewed on: 26th August 2020

Great Car Insurance cover

Good quotes on price, easy to setup with options to pay in full or monthly. You can always get through to someone whenever you want to amend your policy. I would highly recommend this company Reviewed on: 26th August 2020

Excellent insurance

Excellent insurance with a great service and very competitive price Reviewed on: 25th August 2020

Good all round experience

Easy access to site.Polite, professional staff l have always found them easy to talk to and discuss requirements with no pressure exerted. Reviewed on: 25th August 2020

Happy customer

Easy to deal with , Contactable , Friendly Reviewed on: 25th August 2020

Great company very helpful and the price is right

This company seemed to bend over backwards to help pitting family members on to my policy and not charging any thing even giving back some money Reviewed on: 25th August 2020

Amazing premiums

I have both car and home insurance with maximum benefit cover at a reasonable premiums, theres excellent chat lines if I need in touch with them as I am deaf that I cannot use calls. Very happy with One Call insurance! Thumbs up!! Reviewed on: 25th August 2020

terrible customer service

Sold my car and they charged me to cancel the policy. Worst service I have ever experienced and will never use them again. Reviewed on: 12th August 2020

Nightmare from start to finish

I took out a policy online through Compare the market paid the full £300 for the year upfront a month before the policy was due to start. A week later I received a text message warning me my policy may be cancelled, no explanation. I tried to contact one call but the only option for contact was an online live chat and I was number 31 in a queue. Finally when I got through I was told their database was saying I had an outstanding claim from 2 years prior, which was NOT true and their database was wrong. They told me if I could not get proof the claim was closed they would cancel my policy and withhold £49.99 of my £300 payment as they have no cooling off period and would charge me a cancellation fee. I had to spend 2 hours contacting my insurance company from 2 years previous who verified the case was closed and provided me with proof via email. I then has to go back online with one call live chat, wait again before talking to somebody there, who was reluctant to accept an email from LV as proof as I could "alter the information". The email was official, headed and had all the contact information for verification. I forwarded the email to one call, who finally accepted the information provided, I was not happy with the service provided but they refused to cancel the policy and refund my money, even though the policy wasn't due to start for 3 weeks and I had only taken it out 7 days beforehand. I have had to stay with an incompetent car insurance company for the next year because I couldn't afford to lose the money I'd paid. Would not recommend and next year I will be finding a new insurer. Reviewed on: 20th July 2020

Beware

Beware this broker. They will charge you for anything. I mean anything. If you ask to send letters to a work address they will assume that has become a liability even though you were working there at the start of the insurance and you tell them this they will assume you're lying and still take another £280 straight out your bank account. If you complain they will threaten to charge you a cancellation charge and also if you happened to have a claim on an accident they will threaten to not pay the claim and put all the costs on you. You've been warned. Reviewed on: 20th July 2020

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One Call Insurance: Car Insurance Broker reviews

8046% increase in 5 star reviews

600% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review One Call Insurance: Car Insurance Broker now

One Call Insurance Car Insurance Broker reviews (12597)

Very very professional.

Great Car Insurance cover

Excellent insurance

Good all round experience

Happy customer

Great company very helpful and the price is right

Amazing premiums

terrible customer service

Nightmare from start to finish

Beware

Review One Call Insurance: Car Insurance Broker now

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