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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.79 (11677 reviews)

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4.73

Based on 11,677 reviews, last reviewed 20th Sep 2024

1733% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great customer service. AM20 was so helpful. Answered my questions and I felt listened too. Reviewed on: 20th September 2024

Latest lowest rating:

1

The advisor was great WT1, the portal itself is terr... The advisor was great WT1, the portal itself is terrible, slow constantly the threat of kicking out due to inactivity which wasn’t the case. Offering ... Read more Reviewed on: 17th September 2024

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (11677)

All good

KS8 made the changes that I requested - everything sorted now and I am a happy customer Reviewed on: 31st July 2024

LB5 was first rate, knowledgeable and v helpful

LB5 was first rate, knowledgeable and v helpful Reviewed on: 31st July 2024

gg1 was extremely helpful with my enquiries sorting...

gg1 was extremely helpful with my enquiries sorting out my issue swiftly and efficiently Reviewed on: 31st July 2024

I used the web chat it was quick and easy and my que...

I used the web chat it was quick and easy and my query was resolved to my satifaction Reviewed on: 31st July 2024

Adding European Breakdown Cover.

I needed to add European Breakdown Cover and a named driver to my policy. hm3 (Holly) couldn't have been more helpful. She was very patient and explained everything carefully. Excellent service and to easy to go with the Online Chat. No waiting on around on phone lines. Reviewed on: 31st July 2024

I was getting annoyed with your company as they had...

I was getting annoyed with your company as they had failed to answer any of my questions or reply to any of my queries. However this evening I had reason to contact you again re: another query and was expecting poor service. However I was transferred to a live chat with Gabriel G (GG1) and was very pleasantly surprised at how well and efficiently she handled my enquiry. You need more agents like this one. I ended up being re-assured that everything was indeed fine and received the documents I asked to have sent to me. I am far more impressed now as beforehand I did nor rate insurance companies very highly. Reviewed on: 30th July 2024

GG1 was polite and helped with everything I needed

GG1 was polite and helped with everything I needed Reviewed on: 30th July 2024

Excellent! A Pay-As-You-Drive policy

First time I'd heard of a Pay As You Drive policy from any car insurer, it's ideal for me who lives in a city and only occasionally drives distances. Highly recommended service, all set up via the chat function on the website, Marshall MC2 was super helpful and friendly. Reviewed on: 25th July 2024

The Worst Car Insurance

This is by far the worst experience I have ever had when buying motor insurance. I found the ideal price, but have spent the last 3 hours trying to register my account, to no avail., so I have spent £151.17 and am STILL without insurance! Reviewed on: 24th July 2024

LB5 gave very good service, on the chat service onli...

LB5 gave very good service, on the chat service online, tried to the best of their ability to sort out our request today..... Reviewed on: 24th July 2024

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