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One Call Insurance: Car Insurance Broker reviews

4.80
Based on 13,888 reviews, last reviewed 25th Jun 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Returning customer. CE4 helped me adjust my van insurance to get me just what I needed. Very happy. Reviewed on: 25th June 2025
Mr H's avatar
Mr H

Latest lowest rating:

1

Do not use this firm - bunch of crooks Do not use this firm - they are a bunch of thieves. I sold my car after only using 80 days of my annual insurance. I calculated refund at around £184.... Read more Reviewed on: 29th May 2025
Alison G's avatar
Alison G

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (13888)

One Call Insurance Review

5
I recently made a claim with One Call Insurance after an accident and was thoroughly impressed. They quickly arranged a replacement car, which I received within a day, allowing me to carry on with my routine without disruption. Their handling of the repairs was equally efficient. They coordinated everything with the garage, keeping me updated throughout the process. The repairs were completed to a high standard, and my car was returned in excellent condition. The service was smooth, fast, and hassle-free, with a friendly and helpful team. Highly recommend for their speed, communication, and customer care. Reviewed on: 9th October 2024

I have always found One Call a fair & helpful company.

5
I have always found One Call a fair & helpful company. Staff are knowledgeable & quick to deal with requests Reviewed on: 9th October 2024

excellent all round service ..

5
Always receive professional courteous service regarding all enquiries etc Reviewed on: 9th October 2024

The Chat function

4
The Chat function was a fast and efficient way of getting the information i needed. Reviewed on: 9th October 2024

cheap and easy to Best customer care services...

5
cheap and easy to Best customer care services Reviewed on: 9th October 2024

Change of details for car insurance

4
It is impossible to submit multiple changes for different starting dates following a car purchase (private reg included), therefore a chat with an adviser is necessary. I feel a call would be quicker. Still the charges are outrageous. Reviewed on: 9th October 2024

RECOMMEMD

5
i had no problem with this insurance Reviewed on: 9th October 2024

Value for money.

5
Value for money. Helpful staff. Would definitely recommend. Reviewed on: 9th October 2024

Great experience

5
Great experience, good deals, knowledgeable representatives who were courteous and respectful. Reviewed on: 9th October 2024

The lady i spoke to KS8,was very understanding and h...

5
The lady i spoke to KS8,was very understanding and helpful due to the circumstances of my call.KS8 is a credit to one call insurance.KS8 you were BRILLIANT and thank you 10/10.It’s a pity that there aren’t more people in the world like you.THANK YOU Reviewed on: 9th October 2024

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