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One Call Insurance: Car Insurance Broker reviews

4.80
Based on 13,887 reviews, last reviewed 13th Jun 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Fast and helpfull Needed help changing a few of my policy details and was provided fast and excellent help by agent HM1 Reviewed on: 13th June 2025
Nicholas K's avatar
Nicholas K

Latest lowest rating:

1

Do not use this firm - bunch of crooks Do not use this firm - they are a bunch of thieves. I sold my car after only using 80 days of my annual insurance. I calculated refund at around £184.... Read more Reviewed on: 29th May 2025
Alison G's avatar
Alison G

About this product

One Call Insurance Car Insurance Broker reviews (13887)

Review of the One Call Insurance, Car Insurance Broker:

Best insurance I have had..

5
I am a platinum customer which means I have a fixed price for 3years along with other benefits, when it came to my renewal last year I found cheaper insurance elsewhere but one call matched the price and gave me platinum insurance which was great as I prefer them anyway. Reviewed on: 1st October 2021

Changing to a new vehicle using the chat line

5
The chat line was very easy to use and the person on the other end was very helpful and quick responses Reviewed on: 14th October 2024

Easy to navigate and person helpful

5
Easy to navigate and person helpful Reviewed on: 14th October 2024

Learner Driver Insurance

5
I messaged One Call about added my daughter onto the car insurance. Holly, was extremely helpful and informative about our policy and learner drivers. Very helpful indeed! Reviewed on: 14th October 2024

My experience Today was with WP1 ( Wiktor ) Iwas ma...

5
My experience Today was with WP1 ( Wiktor ) Iwas made to feel very comfortable and everything was explained in detail 5* plus Reviewed on: 14th October 2024

Live chat excellent

5
Just spoke to live chat very helpful Reviewed on: 14th October 2024

LB5 was my agent and she helped me out with my probl...

5
LB5 was my agent and she helped me out with my problem very well I would give her 10/10 for the service Reviewed on: 14th October 2024

today my experience with the agent kb2.

5
today my experience with the agent kb2. All my questions were answered and some helpful suggestions were made so I updated my policy. Reviewed on: 14th October 2024

Used live chat .

5
Used live chat . Answered straight away Nd solved my problem with 2 mins Reviewed on: 14th October 2024

Very polite, quickly gave me all the information I n...

5
Very polite, quickly gave me all the information I needed, I'm glad Reviewed on: 14th October 2024

Great Service from CH5 Charlie

5
Once I was put through to CH5 Charlie he was very efficient, thoughtful and resolved my problem quickly Reviewed on: 14th October 2024

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