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One Call Insurance: Car Insurance Broker reviews

4.80
Based on 13,886 reviews, last reviewed 5th Jun 2025
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

TW9 agent. TW9 When I had received my car renewal quote it was high, I had found a lower quote with another, so I contacted the oneclick chat via the web porta... Read more Reviewed on: 5th June 2025
Marg's avatar
Marg

Latest lowest rating:

1

Do not use this firm - bunch of crooks Do not use this firm - they are a bunch of thieves. I sold my car after only using 80 days of my annual insurance. I calculated refund at around £184.... Read more Reviewed on: 29th May 2025
Alison G's avatar
Alison G

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car Insurance Broker reviews (13886)

Review of the One Call Insurance, Car Insurance Broker:

Family insurance

5
Amazing team since day 1 been over 4 years now amazing Reviewed on: 14th October 2022

A decent bunch

5
Due to an error in Confused.com, my no claims discount years were overstated. When this was noticed, One Call made an extra charge which I paid without quibble. Several weeks later, One Call refunded the payment without being asked. I thought this was jolly decent of them. Reviewed on: 14th October 2024

Very good service, I had my query answered

5
Very good service, I had my query answered Reviewed on: 14th October 2024

Great customer service

5
Had an online chat with a lovely person called Holly who was extremely helpful and courteous. Very pleasant experience! Reviewed on: 14th October 2024

JC3 was superb at offering every option for me, en...

5
JC3 was superb at offering every option for me, ending up with the best cover. Excellent customer service all round Reviewed on: 14th October 2024

Agent kb extremely helpful today by guiding me tthro...

5
Agent kb extremely helpful today by guiding me tthrough the payment process Reviewed on: 14th October 2024

Good News

5
I was helped today by Kirstin, who really did an excellent job and fixed my problem. Marks out of 10....11 Reviewed on: 14th October 2024

Great service from JI1.

5
Great service from JI1. Quick response and solution obtained Reviewed on: 14th October 2024

Excellent Car Insurance

5
Very helpful professional service from One Call Insurance Reviewed on: 14th October 2024

I’ve been with them for a few years

4
I’ve been with them for a few years and everything has been fine till date. I haven't had to claim since I’ve been with them so I can’t give insight as to that aspect. Reviewed on: 13th October 2024

Excellent online insurance broker, great customer ca...

5
Excellent online insurance broker, great customer care and competitive prices Reviewed on: 13th October 2024

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