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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.79 (11677 reviews)

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4.73

Based on 11,677 reviews, last reviewed 20th Sep 2024

1733% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great customer service. AM20 was so helpful. Answered my questions and I felt listened too. Reviewed on: 20th September 2024

Latest lowest rating:

1

The advisor was great WT1, the portal itself is terr... The advisor was great WT1, the portal itself is terrible, slow constantly the threat of kicking out due to inactivity which wasn’t the case. Offering ... Read more Reviewed on: 17th September 2024

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (11677)

i was having trouble trying to download my no claims...

i was having trouble trying to download my no claims bonus , and SM2 Sarah was fantastic in helping me Reviewed on: 17th September 2024

LB5 was very efficient at dealing with my request to...

LB5 was very efficient at dealing with my request to cancel my car insurance policy. Good speedy service and found the experience easy. Reviewed on: 17th September 2024

Easy to sort out what I needed to do

Easy to sort out what I needed to do Reviewed on: 17th September 2024

New policy for new car

I had to change my policy because I’ve bought a new car. I was a bit concerned about doing it with live chat but with Adam’s help - AT7 - it was painless. I’m not good in the phone and this made it so much easier. Thank you AT7 for being patient with me. Reviewed on: 17th September 2024

Advisor Faye..FP2..was excellent and made process easy

Was a bit worried about changing my car insurance cover but advisor Faye..FP2...was excellent and made the process very easy for me...An asset to the company. Thankyou Faye Reviewed on: 17th September 2024

The advisor was great WT1, the portal itself is terr...

The advisor was great WT1, the portal itself is terrible, slow constantly the threat of kicking out due to inactivity which wasn’t the case. Offering products which is not needed when it’s just a change of vehicle. Portal messages was slow to send and looks very poor build to use on mobile phone. I rate the insurance company overall had no issues with that. Reviewed on: 17th September 2024

Tara on the online chat was very helpful

Tara who helped me on the chat was very helpful and informative Reviewed on: 17th September 2024

K16 dealt with my query quickly and was very pleasant!

K16 dealt with my query quickly and was very pleasant! Reviewed on: 17th September 2024

OC3 provided very quick and efficient support for my...

OC3 provided very quick and efficient support for my online queery Reviewed on: 17th September 2024

Problem Solved

Tried to chat yesterday with no luck. But today I was helped by Joshua (ji1) who sorts out the problem straight away Reviewed on: 17th September 2024

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