Write a review

Paragon Bank: Fixed Rate Savings Account reviews

Name: Fixed Rate Savings Account
Rating: 3.05 (38 reviews)

View other Paragon Bank products

2.98

Based on 38 reviews, last reviewed 14th Nov 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

34%

21%

2 star

42%

Latest highest rating:

4

Pretty good rates Through Raisin marketplace, Not bad rate Reviewed on: 14th March 2023

Latest lowest rating:

1

A total waste of time--- absolutley the worst customer service EVER ! Tried to use these Cowboys but they were totally incompetent in all aspects of customer service . Cannot believe i wasted my time trying . DO NOT... Read more Reviewed on: 14th November 2023

Read all reviews See your review

About this product

Paragon Bank Fixed Rate Savings Account reviews (38)

Review of the Paragon Bank, Fixed Rate Savings Account:

Pretty good rates

Through Raisin marketplace, Not bad rate Reviewed on: 14th March 2023

Easy online application with competitive rates

So straightforward to choose and deposit that I have renewed 3 years in a row Reviewed on: 17th December 2018

High interest savings rate and good service

A great online bank, quick application process and market leading interest rates. Good customer service on the one occasion I needed to contact them. Reviewed on: 1st December 2018

No communication

I opened an account, transferred d the money, 2 days later it was returned, I called them, they explained the reason, I then went through the process with the representative whilst on the line, 2 days later the money was returned, I did these 3 times, same result. I never got any communication from the bank. What a bunch of plonkers! Reviewed on: 7th November 2018

Great rates and easy application

I found paragon to be very straightforward to use. They have good rates and there customer service centre is very efficient Reviewed on: 17th September 2018

No idea what's going on

Opened an account transferred the money via my bank received a welcome letter l though it was all going well until l looked at my account only to find all the money was sent back. Had not been told it was sent back. or a reason why l opened a online account with another bank at the same time and have been kept up to date all the time Reviewed on: 6th September 2018

A Paragon of virtue in a savings minefield

Simple saving account product with no frills but a great rate of interrest Reviewed on: 15th November 2017

Great rates on savings

Better rates than most, easy to apply online Reviewed on: 6th November 2017

Great customer service

I had no problems opening my account on line, When I changed my computer I needed to update my password. It was all sorted in a jiff by really polite helpful staff great interest rates too. Reviewed on: 26th October 2017

DO NOT DEPOSIT WITH THIS BANK! Slow, obstructive and unfriendly service

This company needs to seriously clean up it's act! Unbelievably slow processing my application, then it asked for more copies of my identity because they made a mistake! I am so pleased I did not deposit any money in my new account, as I understand they are pretty slow at refunding too!! Reviewed on: 11th September 2017

definitely would not recommend this bank to anyone, poor customer service

i opened a savings account with Paragon Bank and then decided to close it as it was taking too long to open. I asked for the money to go back to my nominated account and was told it would take a few working days and waited a week and nothing happened. I called again and complained and the money went back to my account immediately. I would advise investing money in a well known bank rather than an unknown one or definitely read up about them before you open an account. Reviewed on: 23rd August 2017

Do you have a different Paragon Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Paragon Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub