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Partners Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (797 reviews)

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4.88

Based on 797 reviews, last reviewed 16th Dec 2024

250% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience I think the credit union provides excellent service to all customers every thing is at hand and easy to access and staff are all very knowledgeable an... Read more Reviewed on: 16th December 2024

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024

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About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

Partners Credit Union Loans reviews (797)

Review of the Partners Credit Union, Loans:

Friendly and professional staff.

The staff were quick to respond to my application. The person who handled it was very friendly and guided me through the whole process. I felt informed throughout, and felt valued as a customer. Reviewed on: 20th October 2024

Helped Me More Than Once!

Partners Credit Union have helped me on 2 occaisons, when no one else would listen and help me. Partners helped me get back on top of my finances and they have helped me keep my car which I really need due to disbility when no one else would so thank you! Reviewed on: 14th June 2023

PCU are brilliant!

I have been a member of Partners Credit Union Liverpool for many years. I was one of the first to join! In the intervening approximately 33 years,I had access to loans regularly,smoothly,and rapidly. These loans often saved the day for me! I always found the staff to be friendly whenever I requested a loan,and I was never turned down. Sometimes I woukd take out a new loan before the previous one was paid off,and I was always impressed with the efficiency of the staff who sorted this out for me. Since turning 70 I have no longer been able to take out a loan for insurance reasons,but I have continued to save with PCU,in order to hopefully help those who,like I did,needed this facility to turn to . I know how much it means to get that assistance when required, that safety net. I know that when I pass,there will be a little nest egg for the family. I have nothing but praise and thanks for the staff at PCU,they do a wonderful job,and I trust them totally. ,X Reviewed on: 12th June 2023

Customer Service as it should be. First Class.

Having been a member of Partners for over 2 decades, I can guarantee the people involved make you feel like family. For loans or savings - Partners is a no-brainer. Reviewed on: 12th June 2023

Car Loan

Loan dealt with quickly and efficiently and have already recommended Credit Union to family and friends. Professional, friendly and approachable from the start to the end. Excellent company. Reviewed on: 8th June 2023

Excellent service

Quick and efficient service. Ladies are lovely, especially Erica who always answer all questions thoroughly and speedy response. Reviewed on: 8th June 2023

Peer reviewed loan process

I have been a member of Partners Credit Union for over 9 years. During this time I have applied for and been approved for numerous loans and also have savings accounts for my children. The collaborative approach of the staff and their willingness to help everyone who is a member is truly inspiring. I can apply for a loan and speak to someone who will make a decision based on my relationship with the credit union not on an algorithm that will not allow for any explanation of my circumstances but based solely on my credit score. The staff will listen to you and base their assessment on you and not on what will be generated by a servers scoring system. Throughout the term of my membership I have received numerous loans that have facilitated family holidays, Christmas expenses and sometimes the paying down of more expensive debt. I hold Partners Credit Union and their staff in the highest regard and have nothing but the utmost respect for an organisation that promotes fairness at the forefront of its lending criteria. I will always be a member of this credit union and have actively encouraged other family members and friends to join such an ethical and community based service that serves its members as well as being run by them. Reviewed on: 6th June 2023

Smart way to borrow

Partners Credit Union offer good arrangements to borrow and repay suited to circumstances. Reviewed on: 6th June 2023

Fast efficient inclusive service

Ethical, based on community principles. This comes through in approach. Great experience, friendly fast, responsible lending and advice on savings! Reviewed on: 6th June 2023

Helpful

Staff our always very friendly helpful understanding and quick with decisions Reviewed on: 4th June 2023

Excellent Service - easy to apply

I have been saving with the Credit Union for a couple of years now and find it the easiest way to save. When I applied for a loan it was quick and easy. Reviewed on: 3rd June 2023

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