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Petgevity: Pet Insurance reviews

4.57
Based on 271 reviews, last reviewed 27th Mar 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

1

Will do anything not to pay your claim. Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor ... Read more Reviewed on: 27th March 2025
Gary M's avatar
Gary M

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

Petgevity Pet Insurance reviews (271)

Review of the Petgevity, Pet Insurance:

Will do anything not to pay your claim.

1
Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor customer service, dismissive when trying to get answers. Reviewed on: 27th March 2025

Pet perfect

5
Straightforward and exceptional customer service Reviewed on: 13th October 2023

Excellent

5
Good staff, economic rates I'm very enthusiastic. Reviewed on: 13th October 2023

Helpful but not the answer I needed

2
The team were friendly enough but that doesn't help when I now owe the vets thousands of pounds - my fault for not reading the terms Reviewed on: 12th October 2023

Not worth the paper it is written on

1
So many hidden clauses, I should have just saved my money over the years for if my dog got unwell Reviewed on: 11th October 2023

Great Cover and Peace of Mind

5
Speak to warm and friendly staff. The policy benefit and terms and conditions well explained. Vet access 24/7 a great benefit. Reviewed on: 9th October 2023

Love it

5
I love petsure. They have made my puppy and I really happy. We feel like they really want the best for all pets and have great offers. They really are one of the best, in my opinion! Reviewed on: 7th October 2023

Glad I compared quotes now!

5
Was looking for cover for my two spaniels, and had always been with the same insuerer for years, but price was getting ouch. My mate said if Id never claimed that i should shop around, so I went on the meercat site and I couldn't believe how much cheaper it was for BETTER cover! Nice one, hope it carries on at renewal. Reviewed on: 6th October 2023

Excellent cover and price

5
Great service and support with a easy buying process Reviewed on: 6th October 2023

The Best Over all

5
Pet sure is absolutely the best! Reviewed on: 3rd October 2023

Very sure about Petsure

5
Great service from the team from start to finish Reviewed on: 3rd October 2023