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Petsure: Pet Insurance reviews

4.66
Based on 269 reviews, last reviewed 4th Sep 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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1%
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2%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

2

Helpful but not the answer I needed The team were friendly enough but that doesn't help when I now owe the vets thousands of pounds - my fault for not reading the terms Reviewed on: 12th October 2023
Stuart Wall's avatar
Stuart Wall

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petsure pet insurance reviews to give you valuable insight into the provider.

Petsure offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petsure has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petsure as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petsure and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petsure’s customer service and claims process. All of this and more can be found in our Petsure pet insurance reviews.

Have you ever had a pet insurance policy with Petsure? Share your honest experience with our Smart Money People community. Why did you choose Petsure, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petsure? Whether good or bad, write a Petsure pet insurance review today. Together, we can help people like you make better financial decisions.

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Petsure Pet Insurance reviews (269)

Easy to insure

5
Good service at a great price. Easy process. Reviewed on: 27th July 2023

Excellent service

5
Petsure were very understanding and helpful when I had to make a claim Reviewed on: 27th July 2023

Wow they are fab!

5
It’s been so easy to set up and unfortunately had to claim for a grass seed removal. The process was easy, and straightforward. Brilliant cover, easy set up, easy use - what more could you want! Reviewed on: 27th July 2023

Great service, whole of rescue dog covered

5
We’ve been with petsure for two years now. They were the only company we found who would cover the whole of our dog - our dog was a rescue and was found as a stray, we recorded the treatments he’d had in the dogs home and most insurers then wouldn’t cover anything to do with his skin, his feet or his ears. Petsure covered the whole of the dog for a similar price and accepted his history as known conditions. The 24hr vet video consultation is great. Amazing for when you are not sure if you need to seek help, or wait - they’ll also email your vet directly if you need to be seen urgently and you get written notes you can refer back too. We’ve used this a couple of times when our dog has has blood in his sick/poo and been recommended a probiotic which has sorted him out avoiding a costly emergency vet call out. Our claims have been handled quickly, we pay our vets, but they submit the claim for us. We get an email to say the claim has arrived and a subsequent one when it’s been paid. We don’t always get 100% of the claim amount, this is explained in the email - if we are prescribed a medication, that medication has an acceptable claim amount. If our vets charge more than that value then we are left slightly out of pocket. The amounts haven’t been that far out, and it’s not been on every claim Reviewed on: 27th July 2023

New pup, new insurer!

5
Looking for any insurance is a lottery. This one came up and with great reviews and affordable prices with good cover, what's not to like! Reviewed on: 27th July 2023

Amazing!

5
Great, affordable and easy pet insurance. Highly recommended Reviewed on: 27th July 2023

New insurance

5
I'm new to this pet insurance. It was so easy and quick to sort Reviewed on: 27th July 2023

excellent company

5
very friendly company customer service excellent i don't think anybody could have any complaints about them Reviewed on: 27th July 2023

Very reasonable for full cover

5
Recently changed from another well known insurer. Half the price now! I can afford a high level of cover with Petsure Reviewed on: 27th July 2023

Quick no problems insurance

5
No issues at all, would recommend Reviewed on: 27th July 2023

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