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Katy W

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Review of the Petgevity, Pet Insurance:

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Great service, whole of rescue dog covered

We’ve been with petsure for two years now. They were the only company we found who would cover the whole of our dog - our dog was a rescue and was found as a stray, we recorded the treatments he’d had in the dogs home and most insurers then wouldn’t cover anything to do with his skin, his feet or his ears. Petsure covered the whole of the dog for a similar price and accepted his history as known conditions. The 24hr vet video consultation is great. Amazing for when you are not sure if you need to seek help, or wait - they’ll also email your vet directly if you need to be seen urgently and you get written notes you can refer back too. We’ve used this a couple of times when our dog has has blood in his sick/poo and been recommended a probiotic which has sorted him out avoiding a costly emergency vet call out. Our claims have been handled quickly, we pay our vets, but they submit the claim for us. We get an email to say the claim has arrived and a subsequent one when it’s been paid. We don’t always get 100% of the claim amount, this is explained in the email - if we are prescribed a medication, that medication has an acceptable claim amount. If our vets charge more than that value then we are left slightly out of pocket. The amounts haven’t been that far out, and it’s not been on every claim Reviewed on: 27th July 2023

Review of the SmartSave, Savings:

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Quick and easy banking

Very easy to set up account and log in and check details. Definitely banking made easy Reviewed on: 7th March 2023

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