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Post Office: Prepaid travel account reviews

Name: Prepaid travel account
Rating: 3.19 (37 reviews)

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2.51

Based on 37 reviews, last reviewed 14th Mar 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

41%

14%

35%

Latest highest rating:

4

Always seem to get quite good rates. Always seem to get quite good rates from the post office Can be long, queueing times occasionally Reviewed on: 2nd April 2024

Latest lowest rating:

1

Would not let me access my holiday money due to secu... Would not let me access my holiday money due to security turning off the cards,app does not give information as to why access was denied and does not ... Read more Reviewed on: 14th March 2025

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About this product

Post Office travel money can be ordered online or in branch. The best exchange rates are online.

You can order currency or go cashless with the Post Office prepaid Mastercard®. The Post Office have a 100% refund guarantee at the same exchange rate (excluding bank and delivery charges) if your holiday’s cancelled.

Post Office travel money reviews help you find out what it’s really like to be a customer. If you’ve used the Post Office before, you can also...

Post Office Prepaid travel account reviews (37)

Review of the Post Office, Prepaid travel account:

Useful to have a Post Office Travel Card

Initially, I bought a Post Office Travel Card for Australia. I was annoyed that I did not get as good a rate when I tried to top-up but it is still useful to have. It did not work in the three supermarkets I use but it did work almost everywhere else in Australia. When I took the card to Sweden it was very useful as it worked everywhere and a card is always the preferred method of payment. It was very easy to just pop some SEK on the card instead of having to order it. Not getti... Reviewed on: 24th January 2023

Great rates and service

The post office have great rates on Travel money and always have amazing customer service whenever I deal with any of their branches whether its for travel money or other post office services Reviewed on: 7th February 2018

Great service

Easy to order Thai currency online and collect from local branch in a couple of days. Friendly staff, great service. Will use again. Reviewed on: 7th January 2018

Great service, competitive rates and convenience.

So many banks are pulling out of little villages such as the one I live in so the Post Office really is a life line, especially for people with disabilities and the elderly who cannot get into the town. Reviewed on: 11th December 2017

Simply effective

Simple to use, effective in terms of cost and effort involved. I'll always go back to PO in the future purely due to these factors that i've yet to experience with other providers (who were actually surprisingly problematic). Reviewed on: 29th November 2017

Travel money

Ordered euros online. One of the best exchange rates at the time and easy to pick up from our local post office branch Reviewed on: 10th November 2017

Reserve currency online first

Their counter rates are not as good as their online rates. BUT I found out from travelmoneyrates.com that you can click and collect from the PO website, reserve the better rate and collect from your local Post Office! Staff at ours are always helpful too! Reviewed on: 4th September 2017

Great Service

Getting my travel money from the Post Office is a quick, easy, friendly and efficient process. Order online and go along at you convenience to a Post Office of your choosing or have it delivered, easy! Great service but it's a petty that so many branches have closed. Reviewed on: 7th August 2017

Easy to use

Simple to change money to foreign currency, friendly staff, great customer service when they had to explain the rates and all the different ways to carry the currency. Highly recommend visiting your post office for currency changing Reviewed on: 6th June 2017

Hassle free holiday cash

#MaxYourMoney for a hassle free start to my holiday I purchase my spending money from the post office. Great competitive rates and the convenience of a local collection make this a winning choice. Reviewed on: 20th March 2017

Friendly

Very friendly - offered me 25% off my travel insurance because I bought travel money. Reviewed on: 15th September 2016

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