Write a review

Go to business site

Post Office: Prepaid travel account reviews

Name: Prepaid travel account
Rating: 3.08 (39 reviews)

View other Post Office products

2.40

Based on 39 reviews, last reviewed 1st Oct 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

39%

13%

38%

Latest highest rating:

4

Always seem to get quite good rates. Always seem to get quite good rates from the post office Can be long, queueing times occasionally Reviewed on: 2nd April 2024

Latest lowest rating:

1

FRAUDSTERS. FRAUDSTERS. I’m never using this service again. Blocked my card no notice and now they have a substantial amount of my money I’m not able to access ab... Read more Reviewed on: 1st October 2025

Read all reviews Write a review

About this product

Post Office travel money can be ordered online or in branch. The best exchange rates are online.

You can order currency or go cashless with the Post Office prepaid Mastercard®. The Post Office have a 100% refund guarantee at the same exchange rate (excluding bank and delivery charges) if your holiday’s cancelled.

Post Office travel money reviews help you find out what it’s really like to be a customer. If you’ve used the Post Office before, you can also leave a review and share your experience.

Review Post Office: Prepaid travel account now

Help others make smarter decisions by sharing your own experience.

Write a review

Post Office Prepaid travel account reviews (39)

Easy to use

Simple to change money to foreign currency, friendly staff, great customer service when they had to explain the rates and all the different ways to carry the currency. Highly recommend visiting your post office for currency changing Reviewed on: 6th June 2017

Hassle free holiday cash

#MaxYourMoney for a hassle free start to my holiday I purchase my spending money from the post office. Great competitive rates and the convenience of a local collection make this a winning choice. Reviewed on: 20th March 2017

Friendly

Very friendly - offered me 25% off my travel insurance because I bought travel money. Reviewed on: 15th September 2016

Popped into the PO

Popped into my ocal Post Office and within 10 minutes Euros were mine. Quick to order and pay for . Great rate of exchange . Staff very friendly Reviewed on: 28th March 2016

Easy ordering

I always buy my travel money from the post office. I order in the post office the amount i need and pick it up 48 hours later. Great rates of exchange . Reviewed on: 28th March 2016

Very easy transaction

I needed some currency to take away with me and I chose to compare online and found that the post office was very competitive and also did by back if we needed to change any we brought back.They impressed me also as they didnt just stock high value notes and I was able to get lower value notes which is great and handy if you need to buy a drink or something inexpensive when you land abroad.I will definately use the post office again! Reviewed on: 28th March 2016

Convenient but beware using online services

I tend to use the Post Office to buy foreign currency before travelling as I find their rates reasonable and their locations are convenient for me. However, I recently bought 500 euros from them online to collect in person and despite requesting low value notes I was given 50 euro notes. So I would advise caution if you need your currency in specific denominations. Reviewed on: 28th March 2016

I find that exchanging travel money with the post office is very easy and efficent

I love to travel and yearly I go to the Caribbean for 2 weeks. And I always search the internet looking for the best deals to buy eastern Caribbean currency and I always find that the Post Office has one of the best rates going. I love the simplicity of being able to order your money online and collecting it at the post office at your chosen delivery date. The staff at each post office are pleasant and the website is easy to use. Reviewed on: 8th November 2015

good value and trustworthy

You can't really go wrong with getting your travel money from the post office. The rates are always competitive, they often put up offers which gives you one of the best exchange rates and they are trustworthy. No problems. Reviewed on: 9th August 2015

Do you have a different Post Office product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Travel Money
from NatWest 2.95 from 10 reviews
Personal Account
from Suits Me 4.73 from 12141 reviews
Cash Passport MasterCard
from Sainsburys Bank 1.09 from 33 reviews

Want to see more from Post Office?

Pet Insurance
from Post Office 5.00 from 1 reviews
Business Banking
from Post Office 5.00 from 6 reviews
Personal Loan
from Post Office 4.08 from 176 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub