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Purely Pets: Pet Insurance reviews

4.68
Based on 2,021 reviews, last reviewed 4th Sep 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
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TOM

Latest lowest rating:

2

Poor service, slow claims process, rising premiums With insurance, there are limited interactions upon which to base your judgment. My experiences with Purely Pets thus far have generally been unfavour... Read more Reviewed on: 23rd August 2024
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PP

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2021)

Affordable & Professional

5
Always Insured my pets through his Company. The website is easy to use and if you need to contact via telephone the staff are friendly, polite and professional. I did have to make a claim for an operation on my pet and it was dealt with efficiently and promptly. Highly recommended, WELL DONE ALL Reviewed on: 10th July 2019

Excellent caring professional provider

5
I Have had to make claims using the service provided by Purely Pets. I have always found them to be reliable and helpful. They go above and beyond with customer service and are always been so nice in regards to my poorly dog and his welfare. Excellent customer service and well trained staff make any calls hassell free. Would recommend them highly Reviewed on: 10th July 2019

Inexpensive comprehensive insurance

4
I took out pet insurance for my dog. I was concerned when I needed to make a large claim. I need not have worried, the claim was assessed and promptly paid. Reviewed on: 10th July 2019

Straight forward

4
Simple, straight forward and everything is made clear from the outset. Hard to ask for much more. Reviewed on: 10th July 2019

Massive Hike in Premium

1
After being with Purely Pets for 5/6 years, we submitted our first insurance claim for our dog. After paying £99 excess, we only claimed around £150 towards cost of treatment. The following renewal premium was double the previous term (£700 from £350). I complained about the hike and said I expected a 10-20% rise, but got a final decision saying it was what it was. Currently going through the Financial Ombudsman with my complaint. Apparently, they have received a lot of complaints about other pet insurance companies! Reviewed on: 10th July 2019

Good price

4
Fortunately I have not had to make a claim on this insurance policy for my pet but when looking around at different insurance companies, purely pets stood out as they offered a great deal which was cost effective. Document very easy to fill out, received great service so far. Reviewed on: 10th July 2019

Excellent insurance when you need it at a very competitive price

5
We have used this company for several years now and they were fantastic when dealing with our very sick old dog, no quibbles and claims paid very speedily. They offer very good value and without all the reams of paper your normally receive from insurance companies Reviewed on: 10th July 2019

Hassle Free

5
Very competitive prices. Easy to arrange on line. Free phone number for phoning regarding any queries I may have regarding my pet. Email to inform when my cover is due to expire. Reviewed on: 10th July 2019

Easy reasonable fast

4
When i went on line to renew my pet insurance there was losts of pop ups for various sites the name took my eye went through the quote and hey presto now insured Reviewed on: 10th July 2019

Stress free

5
Brilliant stress free service making chosing the insurer much easier Reviewed on: 10th July 2019

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