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Purely Pets: Pet Insurance reviews

4.67
Based on 2,023 reviews, last reviewed 5th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

10 weeks to respond and only paid £200 of £600 claim I was a customer for 3 years. I made a claim in August 2024 and it took them 10 weeks to assess it and they only did that after I made a formal compla... Read more Reviewed on: 5th November 2024
Kathryn's avatar
Kathryn

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

Purely Pets Pet Insurance reviews (2023)

Review of the Purely Pets, Pet Insurance:

No nonsense - clear and cost efficient insurance

4
No nonsense - clear and cost efficient insurance Reviewed on: 23rd August 2024

Exceptional service

5
My miniature schnauzer developed diabetes recently. I am so thankful that I had the good sense to have taken out insurance with P P years ago. I have found them to be helpful and responsive on every occasion Reviewed on: 7th October 2021

Simple and quick

5
When your pet insurance company puts up your yearly premium at an extortionate amount when you haven't even claimed it was time to start looking. I didn't have to look far as Purely Pets stood out straightaway. Easy to use and choose level cover and and a good price and far cheaper than my previous provider. The lady on the phone was so helpful and would recommend using their service. I'm staying with this cover. Reviewed on: 7th October 2021

Helpful and friendly

5
When Ava was extremely poorly last year, Purely Pets didn’t hesitate to settle the vets bills. I even had a phone call from a lady asking how Ava was doing. On another time when our lovely Nina was suffering and too poorly to be taken to the vets to be PTS, they paid for the vets costs. Reviewed on: 7th October 2021

Fantastic company !

5
They have been brilliant ,have both our dogs insured with them and one has had lymphoma since Feb 2020 ,claims have been a breeze ,don't know what we'd have done without them ! Reviewed on: 7th October 2021

Excellent service

5
Excellent service hassle free quick settlement of claims polite helpful courteous staff Reviewed on: 7th October 2021

Simply the Best.

5
Out of all the Insurance Companies I have used for my pets, this one gets the prize. Reviewed on: 7th October 2021

Excellent company

5
Friendly very informative staff Great price for the cover Reviewed on: 7th October 2021

Excellent service

5
Excellent service to us and very understanding when had to claim for our dog. Well done Reviewed on: 7th October 2021

Highly recommended Purely Pets.

5
The lady that took my call was so helpful.I always use Purely Pets as they are excellent in every way.I am more than happy with the cover they have provided,it gives me peace of mind if I need answers to any problems they are only a phone call away. Reviewed on: 7th October 2021

A great find.

5
After searching high and low for pet insurance for the age my doggie is, I found purely pets. My baby girls is nearly to be 10 years old. I'm so happy these guys took her on. Thank you for that. Reviewed on: 6th October 2021