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Purely Pets: Pet insurance reviews

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4.70
Based on 2,027 reviews, last reviewed 10th Apr 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
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1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

They always honoured our claims We had a policy that was risk share - 20% paid by us and 80% by purely pets. Our dog developed several illnesses including thyroid cancer and pancreas... Read more Reviewed on: 10th April 2025
John T's avatar
John T

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2027)

Simply the Best.

5
Out of all the Insurance Companies I have used for my pets, this one gets the prize. Reviewed on: 7th October 2021
Debs Littlejohns's avatar
Debs Littlejohns

Excellent company

5
Friendly very informative staff Great price for the cover Reviewed on: 7th October 2021
Gill Davies's avatar
Gill Davies

Excellent service

5
Excellent service to us and very understanding when had to claim for our dog. Well done Reviewed on: 7th October 2021
Paul Rowe's avatar
Paul Rowe

Highly recommended Purely Pets.

5
The lady that took my call was so helpful.I always use Purely Pets as they are excellent in every way.I am more than happy with the cover they have provided,it gives me peace of mind if I need answers to any problems they are only a phone call away. Reviewed on: 7th October 2021
Carmel Donnelly 's avatar
Carmel Donnelly

A great find.

5
After searching high and low for pet insurance for the age my doggie is, I found purely pets. My baby girls is nearly to be 10 years old. I'm so happy these guys took her on. Thank you for that. Reviewed on: 6th October 2021
Liza mcguire 's avatar
Liza mcguire

Easy to set up and very helpful website.

5
Easy to set up online and to speak to a member of staff. They are all very helpful and polite. They price is very good too. Reviewed on: 6th October 2021
ann molyneux's avatar
ann molyneux

Would Highly Recommend

5
Great customer service, easy to apply for a claim, friendly and professional. Wouldn't go elsewhere. Highly recommend Reviewed on: 6th October 2021
Sarah's avatar
Sarah

Great customer service

5
So far I have received great customer service, easy to navigate site. Reviewed on: 6th October 2021
Julie Bates's avatar
Julie Bates

Ok by me

5
Does exactly what it does on the can Reviewed on: 6th October 2021
Mark Clayson's avatar
Mark Clayson

Smooth

4
Everything went smoothly and easily Reviewed on: 6th October 2021
M copley's avatar
M copley

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