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Purely Pets: Pet Insurance reviews

4.68
Based on 2,021 reviews, last reviewed 4th Sep 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
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TOM

Latest lowest rating:

2

Poor service, slow claims process, rising premiums With insurance, there are limited interactions upon which to base your judgment. My experiences with Purely Pets thus far have generally been unfavour... Read more Reviewed on: 23rd August 2024
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PP

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2021)

Would Highly Recommend

5
Great customer service, easy to apply for a claim, friendly and professional. Wouldn't go elsewhere. Highly recommend Reviewed on: 6th October 2021

Great customer service

5
So far I have received great customer service, easy to navigate site. Reviewed on: 6th October 2021

Ok by me

5
Does exactly what it does on the can Reviewed on: 6th October 2021

Smooth

4
Everything went smoothly and easily Reviewed on: 6th October 2021

Great price

5
I think purely personal is good value for money Reviewed on: 6th October 2021

Great value

5
Great value for the level of cover provided. Reviewed on: 6th October 2021

Keeping Toby covered simply and affordably..

5
Most companies seem to be penalizing owners for having been able to keep their pets healthy into their later years. My Daughter recommended Purely Pets and I am so glad she did. My experience with this company was so simple. I dealt with an advisor by phone and he was so courteous efficient and patient. All options of cover were explained so clearly that all I had to do was choose the cover needed to make me feel I was doing right by our Toby .I was able to not only increase the cover but save money in the process. Well done Purely Pets for taking the stress out of keeping Toby covered. Reviewed on: 6th October 2021

Not bad

3
Cannot find policy documents and cannot find online Reviewed on: 6th October 2021

So far so good

5
Purely Pets are competitively priced and there website is easy to use and informative. Have called once so far about sending me a copy of my policy and customer services were helpful and courteous and dealt with me efficiently. I have thankfully yet to make a claim but hopefully the level of service will be the same. Reviewed on: 6th October 2021

poor service, totally disorganised.

1
I've received really bad service from this company, no designated claims handler, portal never updated properly, totally disorganised?, under paid claim. Ridiculously poor communication. Reviewed on: 18th September 2021

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