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Purely Pets: Pet insurance reviews

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4.70
Based on 2,027 reviews, last reviewed 10th Apr 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

They always honoured our claims We had a policy that was risk share - 20% paid by us and 80% by purely pets. Our dog developed several illnesses including thyroid cancer and pancreas... Read more Reviewed on: 10th April 2025
John T's avatar
John T

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
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gemma
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2027)

Value for money.

5
Switched from another pet insurer to Purly Pets as they were cheaper for better cover for my dog. Reviewed on: 9th October 2021
Mark Booton's avatar
Mark Booton

great pet insurance

5
good quality pet insurance that is easy to access Reviewed on: 7th October 2021
nicola barnes's avatar
nicola barnes

Excellent company

5
On the occasions when I’ve had to call their customer service is faultless and problems are dealt with speedily. Reviewed on: 7th October 2021
Hoyland's avatar
Hoyland

Value for money

5
Purely Pets gives you peace of mind at a very reasonable price. If you are on a limited budget then Purely Pets is definitely for you. Reviewed on: 7th October 2021
L 65's avatar
L 65

Peace of Mind

5
If we really love our pets, as the vast majority of pet owners do, we want the very best for them. I get the peace of mind from knowing that Izzy is insured by one of the best and maybe the best pet insurance company around. John Marsh Reviewed on: 7th October 2021
John Paul Marsh's avatar
John Paul Marsh

Exceptional service

5
My miniature schnauzer developed diabetes recently. I am so thankful that I had the good sense to have taken out insurance with P P years ago. I have found them to be helpful and responsive on every occasion Reviewed on: 7th October 2021
davidcaves52@gmail.com's avatar
[email protected]

Simple and quick

5
When your pet insurance company puts up your yearly premium at an extortionate amount when you haven't even claimed it was time to start looking. I didn't have to look far as Purely Pets stood out straightaway. Easy to use and choose level cover and and a good price and far cheaper than my previous provider. The lady on the phone was so helpful and would recommend using their service. I'm staying with this cover. Reviewed on: 7th October 2021
Eileen Monaghan's avatar
Eileen Monaghan

Helpful and friendly

5
When Ava was extremely poorly last year, Purely Pets didn’t hesitate to settle the vets bills. I even had a phone call from a lady asking how Ava was doing. On another time when our lovely Nina was suffering and too poorly to be taken to the vets to be PTS, they paid for the vets costs. Reviewed on: 7th October 2021
Lynda's avatar
Lynda

Fantastic company !

5
They have been brilliant ,have both our dogs insured with them and one has had lymphoma since Feb 2020 ,claims have been a breeze ,don't know what we'd have done without them ! Reviewed on: 7th October 2021
Lisa cowan's avatar
Lisa cowan

Excellent service

5
Excellent service hassle free quick settlement of claims polite helpful courteous staff Reviewed on: 7th October 2021
June Lally's avatar
June Lally

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