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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.1 (228 reviews)

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3.94

Based on 228 reviews, last reviewed 10th Nov 2024

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

Scammed.. Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion conta... Read more Reviewed on: 10th November 2024

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

RBS Basic Current Account reviews (228)

Review of the RBS, Basic Current Account:

I'd switch if I wasn't so lazy.

All the basic bank stuff is there and works so it's not all terrible, but customer service is non-english speakers hidden behind an AI "helper" obstruction wall and interest rates are non-existent. Plus they've been up to their eyes in every financial scandal of the last few decades. Reviewed on: 24th May 2024

My Bank Account

This is the account I use and I find it works for me. Reviewed on: 19th December 2019

Amazing mobile app - Love it!

the mobile app for my RBS account is amazing. There are so many new features this year and the app is way better than my Barclays one Reviewed on: 4th December 2019

Not Good

I have been with RBS for 40 years but I am now moving my accounts. Their phone banking is terrible and this combined with branch closures means I no longer want to be a customer. My nearest branch of RBS is now 20 miles away and although there is a closer NatWest I vehemently dislike their business model. Reviewed on: 30th November 2019

Verfy Reliable Bank

I have been with RBS for such long time, and have no problem with them at all Reviewed on: 28th November 2019

Great and friendly company

The staff are always friendly and helpful, always willing to help a hand. They have a great selection of products and I have banked with them since I was a child. Reviewed on: 24th November 2019

Hard to reach

I find RBS hard to access since closing their branches and find access to my account as a disabled person their isn't even an online chat I can talk to on my R.B.S app Reviewed on: 23rd November 2019

If I wasn't so lazy I'd switch.

I'm sure their actual service isn't *that* much worse than any other bank, but I'll never forgive them for being up to their necks in the financial crisis. Reviewed on: 23rd November 2019

Fantastic Service

I love supporting a home grown brand and having the customer service that one deserves! Reviewed on: 22nd November 2019

Never a problem

Never had a problem with RBS. Interest paid on time and app is very helpful Reviewed on: 5th November 2019

RBS review

I have banked with RBS for over 20 years. Despite all the bad press I have always had great service Reviewed on: 10th February 2019

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