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RBS: Select current account reviews

View other RBS products
4.06
Based on 241 reviews, last reviewed 8th Aug 2025
90% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
13%
See only 3 star reviews
10%
See only 2 star reviews
7%
See only 1 star reviews
9%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025
Gregory M's avatar
Gregory M

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025
Melanie Mann's avatar
Melanie Mann
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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (241)

Cora

5
The reason i am writing this review is due to Cora - the extremely helpful chat function RBS offer. Reviewed on: 22nd April 2021
Ashleigh's avatar
Ashleigh

Cora is a legend

5
I called my bank to speak to a human and the guy was zero help I spoke with the automated cora and got help in full no fuss no stress just answers r straight to the point cora is rbs best employee Reviewed on: 19th April 2021
Andya001's avatar
Andya001

Online banking

5
Great experience thank you, i felt as though I was in the bank actually talking to someone. Reviewed on: 17th April 2021
Valerie Ewing 's avatar
Valerie Ewing

Best bank to use

5
Very easy and efficient most of my questions and queries can be completed online Reviewed on: 13th April 2021
Mohammed matar's avatar
Mohammed matar

Always an excellent service

5
Always excellent on line or in the bank very helpful. On line is easy to use and the online assistant is really good wasn't sure at first but I love it now! In the bank they are very pleasant and great customer service. Reviewed on: 30th March 2021
Lrraine Booth's avatar
Lrraine Booth

Cora

5
Cora gave me easy to follow instructions on how to replace my damaged credit card. Reviewed on: 13th March 2021
Brenda Saridakis's avatar
Brenda Saridakis

Personal Touch

5
For the first time in my life, I've had the bank phone me up to check everything was ok and to offer some welcome advice, and to follow up with calls from the branch when requested Reviewed on: 17th February 2021
Kron's avatar
Kron

Good fast service

5
Good fast service and great customer service Reviewed on: 26th August 2020
Gary Officer 's avatar
Gary Officer

Thirty years plus banking and still happy

5
Over 35 yrs with the bank and always happy with the service either online or any visit to the branches. Fantastic staff contact personally or on the phone Reviewed on: 2nd August 2020
David's avatar
David

Only the rich may enter

2
Not very flexible or understanding, makes little to no effort of focusing on individual needs. One broad brush that paints everyone. Very profit driven which most times leaves the individual trying to sort their finances on the sidelines as they feel ignored and underappreciated. Although the online services and the banking app are very reliable and easy to use. A Reviewed on: 4th July 2020
Kemar Myers's avatar
Kemar Myers

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