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RBS: Select current account reviews

4.06
Based on 241 reviews, last reviewed 8th Aug 2025
90% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
61%
See only 4 star reviews
13%
See only 3 star reviews
10%
See only 2 star reviews
7%
See only 1 star reviews
9%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025
Gregory M's avatar
Gregory M

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025
Melanie Mann's avatar
Melanie Mann

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (241)

Worst

2
Worst ever bank to go to, almost all the branches are closed. Reviewed on: 5th June 2020

Friends and approachable

5
Trustworthy bank, always willing to go above and beyond for the customer. Reviewed on: 27th April 2020

Very friendly advisors

5
So very attentive and makes sure that your always happy with your services thank you. Reviewed on: 24th April 2020

they own up to mistakes

3
I've complained a few times and they've dealt with it but at the end of the day it's still a bank and they are the worst. Reviewed on: 8th February 2020

The worst bank ever

1
Shocking, shoddy customer service, disinterested, rude staff, who hide behind the faceless nature of the business Reviewed on: 8th February 2020

Best bank

3
Most reliable due to its public ownership Reviewed on: 4th February 2020

Not had a problem

5
Since the charges stopped I haven't had a problem Reviewed on: 3rd February 2020

best for stability

5
of scottish decent myself this currency keep local areas stable for such telford in fact strong stable banking is required in times of conflict Reviewed on: 29th January 2020

Shame they've closed our nearest branch

4
Always had a friendly and professional service in branch. Then they went and closed it :( Reviewed on: 25th January 2020

Great

5
Best app out there. Has so many unique functions and it is so secure Reviewed on: 16th January 2020

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