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RBS: Select current account reviews

Name: Select current account
Rating: 4.06 (243 reviews)

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4.06

Based on 243 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

Great service. Great service. Opened several new accounts with good interest rates. Monthly reward savings are helpful. Reviewed on: 22nd January 2026

Latest lowest rating:

2

Had a number of issues with this company recently. Had a number of issues with this company recently. The customer service has been dreadful. Consistently having to chase up for complaints follow up. Reviewed on: 22nd January 2026

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (243)

Thirty years plus banking and still happy

Over 35 yrs with the bank and always happy with the service either online or any visit to the branches. Fantastic staff contact personally or on the phone Reviewed on: 2nd August 2020

Only the rich may enter

Not very flexible or understanding, makes little to no effort of focusing on individual needs. One broad brush that paints everyone. Very profit driven which most times leaves the individual trying to sort their finances on the sidelines as they feel ignored and underappreciated. Although the online services and the banking app are very reliable and easy to use. A Reviewed on: 4th July 2020

Worst

Worst ever bank to go to, almost all the branches are closed. Reviewed on: 5th June 2020

Friends and approachable

Trustworthy bank, always willing to go above and beyond for the customer. Reviewed on: 27th April 2020

Very friendly advisors

So very attentive and makes sure that your always happy with your services thank you. Reviewed on: 24th April 2020

they own up to mistakes

I've complained a few times and they've dealt with it but at the end of the day it's still a bank and they are the worst. Reviewed on: 8th February 2020

The worst bank ever

Shocking, shoddy customer service, disinterested, rude staff, who hide behind the faceless nature of the business Reviewed on: 8th February 2020

Best bank

Most reliable due to its public ownership Reviewed on: 4th February 2020

Not had a problem

Since the charges stopped I haven't had a problem Reviewed on: 3rd February 2020

best for stability

of scottish decent myself this currency keep local areas stable for such telford in fact strong stable banking is required in times of conflict Reviewed on: 29th January 2020

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