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RBS: Select current account reviews

Name: Select current account
Rating: 4.12 (243 reviews)

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4.04

Based on 243 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

Great service. Great service. Opened several new accounts with good interest rates. Monthly reward savings are helpful. Reviewed on: 22nd January 2026

Latest lowest rating:

2

Had a number of issues with this company recently. Had a number of issues with this company recently. The customer service has been dreadful. Consistently having to chase up for complaints follow up. Reviewed on: 22nd January 2026

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (243)

Shame they've closed our nearest branch

Always had a friendly and professional service in branch. Then they went and closed it :( Reviewed on: 25th January 2020

Great

Best app out there. Has so many unique functions and it is so secure Reviewed on: 16th January 2020

They closed our closest branch :(

Always rated out experience in branch. It may have been miles away, but as we live in a rural area it was to be expected. They were always friendly and very efficient. Now they've closed the branch we're thinking of switching to an internet only bank despite a great 30 year relationship. If we can only deal with RBS online, we may as well switch and get a golden Hello! from the many offers out there. Reviewed on: 8th January 2020

Brilliant customer service

They have always been very helpful with any inquires I have had regarding my account or any changes that have needed to be made. I also like the addition of the coin counting machine in my local branch. Reviewed on: 8th January 2020

Keeping it current with app

Been an RBS customer for years and love the banking app to keep up to date with activities on my current account. Reviewed on: 3rd January 2020

Excellent mobile banking platform

I switched to RBS after many years with another bank. It was quick an easy. The main difference I've noticed is the efficiency of their mobile banking app and their security. Every time a try to make a purchase online there are a few security measures in place which I really appreciate. I lost my bank card a month a they replaced it really quickly. However the main benefit is that the transactions display on my mobile banking app is instantaneous, so I know exactly how much money is in my account (via the pending feature) at any given time. Shame that they are having to close branches all over the UK but that's the price you for digitisation. Overall, I'm really happy with RBS. Reviewed on: 26th December 2019

My Bank Account

This is the account I use and I find it works for me. Reviewed on: 19th December 2019

Amazing mobile app - Love it!

the mobile app for my RBS account is amazing. There are so many new features this year and the app is way better than my Barclays one Reviewed on: 4th December 2019

Not Good

I have been with RBS for 40 years but I am now moving my accounts. Their phone banking is terrible and this combined with branch closures means I no longer want to be a customer. My nearest branch of RBS is now 20 miles away and although there is a closer NatWest I vehemently dislike their business model. Reviewed on: 30th November 2019

Verfy Reliable Bank

I have been with RBS for such long time, and have no problem with them at all Reviewed on: 28th November 2019

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