Write a review

RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.1 (228 reviews)

View other RBS products

3.94

Based on 228 reviews, last reviewed 10th Nov 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

Scammed.. Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion conta... Read more Reviewed on: 10th November 2024

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

Read all reviews Write a review

About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

Review RBS: Basic Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

RBS Basic Current Account reviews (228)

Brilliant

Been with rbs for years. Can't fault them Reviewed on: 13th January 2019

Easy to use online banking

I can do almost everything online via their clear and easy to use website. Phone banking is always there as a back up if I have a question that I can not find an answer too. Speaking with someone who's first language is English is a huge bonus (that's not racist, its just good service). Reviewed on: 13th January 2019

Can't do enough to help

The local Forres Branch of RBS are my only contact with the bank. If the rest of RBS treat their customers as well as the Forres branch do, then this is without doubt the best bank I have every used. Reviewed on: 13th January 2019

Amazing Mobile App

I rave about the app each day to them - easy and quick to use Reviewed on: 13th January 2019

Excellent Local Bank - Now Closed :(

Staff very efficient and friendly at my local branch. Disgraceful that their head office has closed this very well used branch and now our village in Poynton has no banks at all. Reviewed on: 12th January 2019

Were great until...

RBS were always great. Friendly, knowledgeable staff, few queues and great service, But now they have closed the branch :( Reviewed on: 12th January 2019

RBS

Good customer service and I like the mobile app Reviewed on: 12th January 2019

Best Mobile App ever

I love how I can do so many things on the mobile app, I can make payments, apply for new products, know my pending transactions. I can also see all my accounts in one place, so I can see clearly everything that's going on with my banking. Reviewed on: 10th January 2019

Consistsnt

Always friendly service when I phone up. Handy you can message on Facebook any questions and get a very quick response. Reviewed on: 9th January 2019

Best mobile app for ease of use and customer satisfaction!

RBS' mobile app is amazing. The UI is extremely easy and clear to use. The app has everything you would look for to manage your account on a day-to-day basis and it makes banking so easy and convenient. My favourite feature is the pending transactions list as it keeps me right when I'm using my contactless card on my daily spends. Reviewed on: 9th January 2019

Do you have a different RBS product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Account
from Clydesdale Bank 3.65 from 61 reviews
Ultimate Reward Current Account
from Halifax 3.90 from 96 reviews
Current Account
from Hampden & Co. 4.08 from 4 reviews

There's still more to see!

RBS has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub