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RBS: Select current account reviews

Name: Select current account
Rating: 4.12 (243 reviews)

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4.04

Based on 243 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

Great service. Great service. Opened several new accounts with good interest rates. Monthly reward savings are helpful. Reviewed on: 22nd January 2026

Latest lowest rating:

2

Had a number of issues with this company recently. Had a number of issues with this company recently. The customer service has been dreadful. Consistently having to chase up for complaints follow up. Reviewed on: 22nd January 2026

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (243)

Great and friendly company

The staff are always friendly and helpful, always willing to help a hand. They have a great selection of products and I have banked with them since I was a child. Reviewed on: 24th November 2019

Hard to reach

I find RBS hard to access since closing their branches and find access to my account as a disabled person their isn't even an online chat I can talk to on my R.B.S app Reviewed on: 23rd November 2019

If I wasn't so lazy I'd switch.

I'm sure their actual service isn't *that* much worse than any other bank, but I'll never forgive them for being up to their necks in the financial crisis. Reviewed on: 23rd November 2019

Fantastic Service

I love supporting a home grown brand and having the customer service that one deserves! Reviewed on: 22nd November 2019

Never a problem

Never had a problem with RBS. Interest paid on time and app is very helpful Reviewed on: 5th November 2019

RBS review

I have banked with RBS for over 20 years. Despite all the bad press I have always had great service Reviewed on: 10th February 2019

First account

This has been my trusty first ever bank account, always have outstanding customer service and help and advice always freely available. Reviewed on: 9th February 2019

Great

Never had a problem lovely people Reviewed on: 9th February 2019

My worst banking experience

RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is not made clear when opening an account. Reviewed on: 8th February 2019

Brilliant app

Great app, love the Get Cash feature as you can withdraw money without your debit card, useful in many ways. Reviewed on: 2nd February 2019

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