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RBS: Select current account reviews

Name: Select current account
Rating: 4.12 (241 reviews)

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4.05

Based on 241 reviews, last reviewed 8th Aug 2025

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

61%

13%

10%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025

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About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (241)

If I wasn't so lazy I'd switch.

I'm sure their actual service isn't *that* much worse than any other bank, but I'll never forgive them for being up to their necks in the financial crisis. Reviewed on: 23rd November 2019

Fantastic Service

I love supporting a home grown brand and having the customer service that one deserves! Reviewed on: 22nd November 2019

Never a problem

Never had a problem with RBS. Interest paid on time and app is very helpful Reviewed on: 5th November 2019

RBS review

I have banked with RBS for over 20 years. Despite all the bad press I have always had great service Reviewed on: 10th February 2019

First account

This has been my trusty first ever bank account, always have outstanding customer service and help and advice always freely available. Reviewed on: 9th February 2019

Great

Never had a problem lovely people Reviewed on: 9th February 2019

My worst banking experience

RBS made several mistakes in the account opening process (multiple complaints upheld), terrible online and mobile banking. Infuriating that almost everything apart from opening an account needs to be done in a physical branch, especially when that is not made clear when opening an account. Reviewed on: 8th February 2019

Brilliant app

Great app, love the Get Cash feature as you can withdraw money without your debit card, useful in many ways. Reviewed on: 2nd February 2019

Excellent App

The RBS mobile app is easy to use and has everything you need on it, easy to gain access too when needed. Reviewed on: 2nd February 2019

Outstanding

Our app is at the forefront against our competitors. Easy navigation for our customers busy lifestyles and their banking needs are at their fingertips when they need it. Reviewed on: 1st February 2019

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