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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.13 (240 reviews)

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4.10

Based on 240 reviews, last reviewed 13th Jun 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

13%

10%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

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RBS Basic Current Account reviews (240)

the rbs bank

The staff are very keen on helping you with your account and very friendly with the customers. Reviewed on: 29th April 2021

RBS good bank

Very strong security. Understandable statement Reviewed on: 28th April 2021

Always here to help

I have banked with William Deacons which then became Royal Bank of Scotland for over 50 years. Always there for me and my family, nothing too much trouble. The On line banking is great and so easy to understand and use. Their systems are transparent and I trust them whole heartedly Reviewed on: 28th April 2021

contact

quick and easy to use question sort quickly fantastic will use again Reviewed on: 27th April 2021

Been with them for years and always very helpful

Always had great experience with RBS - love the App - would be lost without it especially since our local branch closed Reviewed on: 27th April 2021

Easy to use

When asking advice for internet banking, answers were straightforward and easy to understand Reviewed on: 26th April 2021

RBS Helpline

Got immediate help with unknown transaction and it was sorted very quickly Reviewed on: 25th April 2021

Convenient easy to use

I love being able to exactly what transactions are happening in my account instantly Reviewed on: 25th April 2021

RBS has been very good to me over the years

Before the RBS was shut down the staff were very friendly and helpfull Reviewed on: 23rd April 2021

Cora

The reason i am writing this review is due to Cora - the extremely helpful chat function RBS offer. Reviewed on: 22nd April 2021

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