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RBS: Select current account reviews

4.05
Based on 241 reviews, last reviewed 8th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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61%
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13%
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10%
See only 2 star reviews
7%
See only 1 star reviews
9%

Latest highest rating:

5

RBS Mobile Banking App is Superb! RBS Basic current account has a mobile banking app that is modern and user friendly. Reviewed on: 13th June 2025
Gregory M's avatar
Gregory M

Latest lowest rating:

1

totally disgusted at the attitude of staff when i wa... totally disgusted at the attitude of staff when i was reporting a death!disgrace!so unhelpful.seemed as though he wanted to make life even harder for ... Read more Reviewed on: 8th August 2025
Melanie Mann's avatar
Melanie Mann

About this product

The RBS Select current account is a basic account for everyday banking.

Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select account is compatible with Apple Pay and Google Pay and has the option for an arranged overdraft.

RBS Select account reviews help you find out what it’s really like to be a customer. If you’ve used RBS before, you can also leave a review and share your experience.

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RBS Select current account reviews (241)

AVOID THIS BANK AT ALL COSTS

1
I HAD BANKED BOTH PERSONALLY AND IN BUSINESS WITH THIS BANK SINCE 1989, THEY WERE GOOD, THEY JUST GOT WORSE AND WORSE. THEY TOLD ME LAST YEAR THEY DO NOT WANT MY ACCOUNTS ANYMORE, BUT THEY WANT TO KEEP MY MORTGAGE. HAVING NEVER GONE OVERDRAWN WITH THEM EVER, THE NOTICE CAME OUT OF THE BLUE, NO REASON, JUST DO NOT WANT THE ACCOUNTS. THEY NOW DEMAND MONEY THAT WAS REPAID YEARS AGO ON A BUSINESS LOAN, THEY ADMIT THEY HAVE NO EVIDENCE OF THE LOAN, BUT THAT NEVER STOPS THEM, SO I PAID OFF MY MORTGAGE WITH THEM AND STATED I WANTED MY DEEDS FOR MY HOUSE, THEY FIRST SAY THEY HAVE LOST THEM, THEN THEY SAY THEY SENT THEM, THEN THEY JUST REFUSE TO DEAL WITH THE QUESTION, THEY JUST APPOINT SOLICITORS TO TRY TO RECLAIM MONEY THEY SAY I OWE BUT CANNOT PROVE. MY ADVICE TO ANYONE AT ALL, DO NOT EVER TRUST THIS BUNCH OF LIARS, THEY ARE NOT A BANK, MORE LIKE A DICTATORSHIP. I REALLY WISH THE GOVERNMENT HAD NOT BAILED THEM OUT, IT WAS TOTALLY DUE TO THEIR INCOMPETENCE THAT THEY GOT IN THE SITUATION THEY WERE IN, BUT THEY ARE IMMUNE, THEY JUST TREAT YOU LIKE DIRT. PLEASE AVOID THEM FOR YOUR OWN SAKE, WHATEVER THEY SAY NOW! Reviewed on: 13th May 2021

the rbs bank

5
The staff are very keen on helping you with your account and very friendly with the customers. Reviewed on: 29th April 2021

RBS good bank

5
Very strong security. Understandable statement Reviewed on: 28th April 2021

Always here to help

5
I have banked with William Deacons which then became Royal Bank of Scotland for over 50 years. Always there for me and my family, nothing too much trouble. The On line banking is great and so easy to understand and use. Their systems are transparent and I trust them whole heartedly Reviewed on: 28th April 2021

contact

5
quick and easy to use question sort quickly fantastic will use again Reviewed on: 27th April 2021

Been with them for years and always very helpful

5
Always had great experience with RBS - love the App - would be lost without it especially since our local branch closed Reviewed on: 27th April 2021

Easy to use

5
When asking advice for internet banking, answers were straightforward and easy to understand Reviewed on: 26th April 2021

RBS Helpline

5
Got immediate help with unknown transaction and it was sorted very quickly Reviewed on: 25th April 2021

Convenient easy to use

5
I love being able to exactly what transactions are happening in my account instantly Reviewed on: 25th April 2021

RBS has been very good to me over the years

5
Before the RBS was shut down the staff were very friendly and helpfull Reviewed on: 23rd April 2021

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