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RBS: Basic Current Account reviews

Name: Basic Current Account
Rating: 4.1 (228 reviews)

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3.94

Based on 228 reviews, last reviewed 10th Nov 2024

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

60%

14%

10%

Latest highest rating:

5

Scammed.. Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion conta... Read more Reviewed on: 10th November 2024

Latest lowest rating:

1

Want to be an internet bank so after 250 or so years... Want to be an internet bank so after 250 or so years decided that they don’t need branches Reviewed on: 24th October 2024

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About this product

RBS Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest RBS Basic Current Account reviews to find out what life as a RBS customer is really like. And remember, if you are a RBS customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of RBS Basic Current Account reviews. Together, we can make financial services work better for everyone.

RBS Basic Current Account reviews (228)

Review of the RBS, Basic Current Account:

Scammed..

Received a text from rbs telling us of fraudulent activity on our current account.Attempted to contact fraud on three occasions.On each occasion contact was cut off.As cards and my account had been closed down I was unable to access any funds .On visiting our Coatbridge branch we were assisted by a member of staff (Gillian) who made contact with the Fraud Department on our behalf.Her input helped resolve the problem .Thanks again Gillian. Reviewed on: 10th November 2024

contact

quick and easy to use question sort quickly fantastic will use again Reviewed on: 27th April 2021

Been with them for years and always very helpful

Always had great experience with RBS - love the App - would be lost without it especially since our local branch closed Reviewed on: 27th April 2021

Easy to use

When asking advice for internet banking, answers were straightforward and easy to understand Reviewed on: 26th April 2021

RBS Helpline

Got immediate help with unknown transaction and it was sorted very quickly Reviewed on: 25th April 2021

Convenient easy to use

I love being able to exactly what transactions are happening in my account instantly Reviewed on: 25th April 2021

RBS has been very good to me over the years

Before the RBS was shut down the staff were very friendly and helpfull Reviewed on: 23rd April 2021

Cora

The reason i am writing this review is due to Cora - the extremely helpful chat function RBS offer. Reviewed on: 22nd April 2021

Cora is a legend

I called my bank to speak to a human and the guy was zero help I spoke with the automated cora and got help in full no fuss no stress just answers r straight to the point cora is rbs best employee Reviewed on: 19th April 2021

Online banking

Great experience thank you, i felt as though I was in the bank actually talking to someone. Reviewed on: 17th April 2021

Best bank to use

Very easy and efficient most of my questions and queries can be completed online Reviewed on: 13th April 2021

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