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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.83 (5852 reviews)

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4.87

Based on 5,852 reviews, last reviewed 7th Apr 2025

334800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent customer services, and reliability from th... Excellent customer services, and reliability from their services Reviewed on: 7th April 2025

Latest lowest rating:

2

Not responding well to customer issue Did not fix an issue I had when trying to withdraw funds for several weeks Reviewed on: 23rd March 2025

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About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

RCI Bank Freedom Savings Account reviews (5852)

Review of the RCI Bank, Freedom Savings Account:

Good banking experience no issues to report easy to...

Good banking experience no issues to report easy to use website good communication Reviewed on: 12th March 2025

The customer-oriented and professional

Every time I call, the customer service team is patiently explain those details. They also check if they have anything not explain well. They are prompt response. They are definitely a great customer-oriented team. Reviewed on: 24th March 2025

Great assistance during bereavement period

When my Mother passed away RCI Bank were so helpful over the telephone and explained sympathetically the process of closing the account. We really appreciated their prompt and positive service bearing in mind the very stressful time. Reviewed on: 24th March 2025

Fantastic all round product.

Fantastic all round product. 2 years in and still outstanding in all they do from service to interest rates. Reviewed on: 24th March 2025

Very efficient service and easy to navigate website.

Very efficient service and easy to navigate website. All transactions work smoothly Reviewed on: 24th March 2025

Ease of access

Always a smooth deposit & withdrawal process Reviewed on: 24th March 2025

RCI Freedom savings account suits my needs exactly.

RCI Freedom savings account suits my needs exactly. Interest rates are altered in a timely manner , are competetitive and I am notified accordingly. I am happy with the website - clean and easy to find what I need. Reviewed on: 24th March 2025

East of Access

I can always access my account with ease and on the few occasions I have rung the helpline, I have always been dealt with efficiently and courteously. Reviewed on: 24th March 2025

Excellent customer service

Excellent customer service, couldn't ask for more Reviewed on: 24th March 2025

Efficiency

They are very efficient and treat customers with care and attention Reviewed on: 24th March 2025

Freedom Account with RCI for a number of years

Had Freedom Account with RCI for a number of years now, with no problems at all. Consistently give good rate of interest om my savings, and never had any problems. well done Reviewed on: 24th March 2025

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