Smart Money People Logo

RCI Bank: Freedom Savings Account reviews

4.63
Based on 2,155 reviews, last reviewed 14th Jan 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Rang over being able to access my account on line. Rang over being able to access my account on line. Spoke to David who was most pleasant and helpful. Thank you. Reviewed on: 14th January 2025
Carole 's avatar
Carole

Latest lowest rating:

1

Dishonest business, beware! I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, th... Read more Reviewed on: 11th December 2023
Mr Customer's avatar
Mr Customer

About this product

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

RCI Bank Freedom Savings Account reviews (2155)

Review of the RCI Bank, Freedom Savings Account:

Always communicating

5
Always get notified if any new products or savings rates brought out. Just as it should be Reviewed on: 17th January 2022

A slip cost me £500!

1
I mistakenly picked add monthly interest rather than credit yearly on a 1-year Fixed Account. As I took some pension in the same tax year this meant I ended up paying 40% tax on my interest. RCI Bank did NOTHING to help and had NO sympathy (despite the fact I’d had accounts with them for over 4 years!) Also their ‘Freedom’ Account is NOT ‘instant access’. Make a withdrawal on a Saturday and you get the money on a Tuesday. With other banks (eg, Santander, Marcus) the money is transferred IMMEDIATELY (so it’s in your linked account when you log in after withdrawing it). Reviewed on: 25th October 2022

Excellent Saving accounts.

5
I have used RCI bank for some years now, I have always received excellent service, but what I like the most is when the bank of England increase interest rates RCI follow suit increasing the interest on their Freedom saving account almost straight away. Reviewed on: 1st October 2022

BANK settles after bad review

3
matter resolved following bad review Reviewed on: 26th April 2022

Easy set up, seamless customer service experience

5
I switched my savings account a couple of years ago, looking for a company that makes it easy to save. With time being the biggest comodity, RCI just make it simple and efficient. When it comes to saving trust is a huge factor and their regular communications make me feel comfortable and secure about having my savings with them. Reviewed on: 2nd April 2022

Transparent and simple

5
Decent interest rate, easy to use, good communication of changes. Reviewed on: 1st April 2022

Excellent service and rates

5
I have been investing with RCI for some time now. Depositing and withdrawing funds online is very straightforward and I am impressed by the competitive rates on offer. Reviewed on: 28th March 2022

Safe account.

5
A safe account with a decent rate of interest. Reviewed on: 19th March 2022

Satisfactory, straight forward online banking

4
The RCI website is easy to understand and I've never had any problems either depositing or withdrawing funds. Reviewed on: 18th March 2022

Good interest rate & the best online security

5
I held various "Freedom" accounts with RCI for around 10 years including with power of attorney for my late mother. Accordingly, my wife & I have just opened a joint account. Reviewed on: 18th March 2022

Excellent service

5
I love my account - good interest rates, instant access and the odd time I’ve needed help from customer service they were great. Reviewed on: 17th March 2022

Do you have a different RCI Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

RCI Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products