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Saga: Health Insurance reviews

Name: Health Insurance
Rating: 4.83 (93 reviews)

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4.66

Based on 93 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Sangam health insurance Well done on offering a comprehensive service Reviewed on: 4th October 2021

Latest lowest rating:

1

Claim Not Met in Full I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I rec... Read more Reviewed on: 29th December 2022

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About this product

Saga health insurance offers four levels of cover for the over 50s. The four different Saga HealthPlans are Support, Saver Plus, Super and Secure. All levels include cover for accommodation costs, access to Saga’s GP service and health information line, and more.

There is a wide range of health insurance providers and finding the right one for your needs can be daunting. At Smart Money People, we collect Saga health insurance reviews from genuine customers. Gain valuable insight into life as a Saga HealthPlan policyholder to decide if it’s right for you.

Find out how long customers have had their policies with Saga and how satisfied they’ve been so far. Learn more about what is included in the different levels of cover for those over the age of 50 to better understand which one suits your needs. Read about policyholders’ experiences with the claims process and find out how quickly claims are paid out. Learn the main pros and cons of Saga’s policies. Make an informed decision about your new provider by reading our Saga health insurance reviews.

If you have a HealthPlan with Saga, write a review to help others like you make better financial decisions. Tell us why you selected Saga as your health insurance provider and which level of cover you opted for. How satisfied have you been with your choice? Have you claimed on your policy, and if so, how quickly was it paid out? Is there anything about the policy that you feel could be improved? What illnesses and ailments are and aren’t covered by the policy? Would you renew your HealthPlan and recommend Saga to others in your age bracket? Whether good or bad, write an honest Saga health insurance review today.

Saga Health Insurance reviews (93)

Review of the Saga, Health Insurance:

Claim Not Met in Full

I have a Saga health insurance policy, underwritten by AXA PPP, which includes a payment benefit of £150 for every night in an NHS hospital. I recently had a minor heart attack and spent two nights in an NHS hospital. Despite arriving in A&E at midday on the first day, very depressingly the whole of first night was in a chair/on a trolley in A&E as the hospital had absolutely no beds. The hospital finally found me a bed at 11.30am on the second day! In all, I was 23 hours in A&E. Very unreasonably, Saga have refused my claim for the £150 for the first night I spent on a trolley as they claim I had not been formally admitted!! The Saga/Axa customer services agent was very dismissive of my claim for the first night and I have now raised a formal complaint. I very much hope that Saga show some basic common sense and meet the claim in full. Reviewed on: 29th December 2022

Excellent Service

Service has been excellent, with very friendly, helpful staff and insurance reasonably priced. Reviewed on: 25th September 2021

Great help when needed

Saga was really helpful after my husband passed away in January 2021 from Covid. Staff took time in sorting out my queries and were good with getting me compensation for his time in hospital. Many thanks. Reviewed on: 25th September 2021

Good value cover

We have been with Saga for approx. 10 years. Very easy to claim and the customer services team is excellent. They are patient and very knowledgeable about the cover provided. We have found the premiums very competitive. We feel with our couples insurance great trust and reassurance in the cover should we require it. Reviewed on: 25th September 2021

Excellent Value for Money

Always easy to deal with excellent customer service Reviewed on: 25th September 2021

Affordable

Reasonable cost, comprehensive benefits Reviewed on: 25th September 2021

health insurance review

I am very pleased with the health insurance offered by Saga both in terms of the price and the quality of the insurance cover provided. Reviewed on: 25th September 2021

Excellent Customer Service

Saga CS staff are very responsive and treat customers with empathy and respect. Saga provide an excellent product at a.competitive price. Reviewed on: 25th September 2021

Fab cover

Comprehensive cover which has given me such peace of mind during cancer treatment. Reviewed on: 24th September 2021

Great coverage

Easy to get, great coverage, little paperwork too Reviewed on: 24th September 2021

Saga representatives very approachable and understanding- no quibble discussion

Gave approval for retrospective dental expenses without quibble Reviewed on: 24th September 2021

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