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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,229 reviews, last reviewed 28th Nov 2024
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander very good Brilliant service, call centres excellent Reviewed on: 28th November 2024
Matt's avatar
Matt

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024
Ralp b's avatar
Ralp b

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1229)

Review of the Santander, 123 Current Account (discontinued):

Easy to use, interest rate dropped

3
Recently switched from Barclays. All my direct debits and standing orders were moved with no issues. Online access is quite easy too. Shame the interest rates dropped so much. Reviewed on: 24th January 2017

Early days...

4
Started very recently, so little by way of experience here. So far, so good. Reviewed on: 27th February 2024

Decent for a while

2
It was a good product back in the day, when it would give a decent interest rate. Through time, it fell back against the competition. Reviewed on: 22nd February 2024

Impossible to talk to someone and the chatbot is use...

3
Impossible to talk to someone and the chatbot is useless. Reviewed on: 16th February 2024

WOULD NOT RECOMMEND SANTANDER

2
4 times I had problems with debit card. Santander very slow to react and lengthy phone calls required to resolve situation. Refused to take any responsibility for their own errors and rude attitude. Reviewed on: 15th February 2024

The 1 2 3 Lite account gives Cashback on Direct Debits

4
The 1 2 3 Lite account gives Cashback on Direct Debits but have adjusted them over the years so not quite so advantageous Reviewed on: 15th February 2024

Account is easy to use.

5
Account is easy to use. Good support over the phone and a nice bonus of cash back on certain things. Interest rates are not the best I found but over all I’ve had a good experience banking with them. Reviewed on: 15th February 2024

Easy to use app.

5
Easy to use app.Log in not too long.Like the cashback . Reviewed on: 15th February 2024

Great Banking at your finger tips

5
the 123 account fitted my needs, but it also introduced me to the Edge account which was linked to a savings account. As we had a joint account we could put £8000 away for a year earning 7%. That's great! AT the end of the year I will look elsewhere. I stick with Santander because they are solid, reliable and never let me down Reviewed on: 14th February 2024

Keep your money organised easily

5
The website is clearly organised and makes managing money painless. You can see the status of any linked accounts such as mortgage and savings at a glance so that you feel fully in control. Upon logging off it gives you a summary of your activity which is helpful. Reviewed on: 11th February 2024

no problems and good service ease of use of online s...

5
no problems and good service ease of use of online services Reviewed on: 26th January 2024

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