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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1229 reviews)

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4.15

Based on 1,229 reviews, last reviewed 28th Nov 2024

83% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander very good Brilliant service, call centres excellent Reviewed on: 28th November 2024

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1229)

Review of the Santander, 123 Current Account (discontinued):

Avoid the Santander 123 current account because of the interest rate cut and also the poor customer service.

This account used to give a good interest rate provided a large balance was maintained, £3000 to £20,000, but then Santander introduced a £5 monthly charge which made the account less worth while. Now the interest rate has been halved to 1.5%, which equates to 1.25% taking into account the £5 charge if a high balance of £20,000 is maintained, and far less if the balance is lower. Therefore this account should be avoided, particularly as the Santander customer service is poor. Reviewed on: 17th November 2016

So hard to set up an account.

So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were asking me to do things I’d done two weeks previous. Such a confusing, long and complex process I just gave up in the end. Reviewed on: 28th November 2024

Santander very good

Brilliant service, call centres excellent Reviewed on: 28th November 2024

Not a save bank! Lost a lot of money because of them!

Some time ago, I had Open Bank block my account there because suspicious debits were being attempted. A week after the account was blocked, Open Bank still allowed a large debit to go through from a fraudulent company. Unfortunately, there has been no compensation or apology to date. Never again open or Santander! Reviewed on: 17th September 2024

Average service - better out there

Average service - better out there Reviewed on: 4th September 2024

Great Bank

One of the few banks that offer an account with a low minimum pay in each month, I have banked with them for over 40 years and never had a problem, their staff are always polite and helpful too. Unlike many others they also have a lot of high street branches too. Reviewed on: 24th August 2024

Wouldn't swap!

I have had the account for a few years now. I get interest on my account (unusual for a current account) and get paid for certain direct debits. They always seem to be ahead of the game in increasing the interest rather than waiting, like a lot of other companies. Reviewed on: 23rd August 2024

I've had an account for several years now and it is...

I've had an account for several years now and it is very easy to use online and on the app and anytime I've had to contact customer service they have been great with me. I'd recommend Santander to anyone. Reviewed on: 23rd August 2024

No issues Santander

No issues at all since opening account Reviewed on: 23rd August 2024

Terrific Bank

Cash back on utilities, interest on current account, low monthly account charge and fantastic customer service at branches and by phone. It’s also the only bank I’ve found that gives all the aforementioned benefits and whereby you only have to pay in a minimum monthly amount of £500. I also love Santander Boosts. I cannot fault ANYTHING about this bank Reviewed on: 23rd August 2024

Warm and friendly caring have recommended to friends...

Warm and friendly caring have recommended to friends and family Reviewed on: 14th June 2024

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