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Santander: 123 Current Account (discontinued) reviews

4.16
Based on 1,229 reviews, last reviewed 28th Nov 2024
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander very good Brilliant service, call centres excellent Reviewed on: 28th November 2024
Matt's avatar
Matt

Latest lowest rating:

1

So hard to set up an account. So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were... Read more Reviewed on: 28th November 2024
Ralp b's avatar
Ralp b

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1229)

Review of the Santander, 123 Current Account (discontinued):

Easy to use, interest rate dropped

3
Recently switched from Barclays. All my direct debits and standing orders were moved with no issues. Online access is quite easy too. Shame the interest rates dropped so much. Reviewed on: 24th January 2017

So hard to set up an account.

1
So hard to set up an account. Couldn’t believe it. I had to wait in a physical bank twice for over an hour. And they kept sending me letters that were asking me to do things I’d done two weeks previous. Such a confusing, long and complex process I just gave up in the end. Reviewed on: 28th November 2024

Santander very good

5
Brilliant service, call centres excellent Reviewed on: 28th November 2024

Not a save bank! Lost a lot of money because of them!

1
Some time ago, I had Open Bank block my account there because suspicious debits were being attempted. A week after the account was blocked, Open Bank still allowed a large debit to go through from a fraudulent company. Unfortunately, there has been no compensation or apology to date. Never again open or Santander! Reviewed on: 17th September 2024

Average service - better out there

3
Average service - better out there Reviewed on: 4th September 2024

Great Bank

5
One of the few banks that offer an account with a low minimum pay in each month, I have banked with them for over 40 years and never had a problem, their staff are always polite and helpful too. Unlike many others they also have a lot of high street branches too. Reviewed on: 24th August 2024

Wouldn't swap!

5
I have had the account for a few years now. I get interest on my account (unusual for a current account) and get paid for certain direct debits. They always seem to be ahead of the game in increasing the interest rather than waiting, like a lot of other companies. Reviewed on: 23rd August 2024

I've had an account for several years now and it is...

5
I've had an account for several years now and it is very easy to use online and on the app and anytime I've had to contact customer service they have been great with me. I'd recommend Santander to anyone. Reviewed on: 23rd August 2024

No issues Santander

5
No issues at all since opening account Reviewed on: 23rd August 2024

Terrific Bank

5
Cash back on utilities, interest on current account, low monthly account charge and fantastic customer service at branches and by phone. It’s also the only bank I’ve found that gives all the aforementioned benefits and whereby you only have to pay in a minimum monthly amount of £500. I also love Santander Boosts. I cannot fault ANYTHING about this bank Reviewed on: 23rd August 2024

Warm and friendly caring have recommended to friends...

4
Warm and friendly caring have recommended to friends and family Reviewed on: 14th June 2024

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