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Santander: Loan reviews

Name: Loan
Rating: 2.45 (55 reviews)

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2.55

Based on 55 reviews, last reviewed 11th Mar 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

27%

55%

Latest highest rating:

5

Quick and easy application approval. Quick and easy application approval. Bit fiddly to make overpayments Reviewed on: 11th March 2025

Latest lowest rating:

1

Hugely misleading APR% My bank is Santander and I checked how much APR a loan of 7k would be for a new car with them - was quoted 7.5% preliminary. Went through the eligibil... Read more Reviewed on: 24th January 2024

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About this product

Santander personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Santander personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Santander personal loan, we'd love you to write a quick review too.

Santander Loan reviews (55)

Review of the Santander, Loan:

Quick and easy application approval.

Quick and easy application approval. Bit fiddly to make overpayments Reviewed on: 11th March 2025

Very straightforward and fast process.

Very straightforward and fast process. Easy to manage through the app. Interest rate was in line with what was advertised. It was actually 2nd time I've used it, first time was a higher amount and had no issues with early repayment. Reviewed on: 26th February 2025

Hugely misleading APR%

My bank is Santander and I checked how much APR a loan of 7k would be for a new car with them - was quoted 7.5% preliminary. Went through the eligibility checker, and was then quoted 9.9%...higher, but still better than all other lenders. I did a complete application and received an email 10 mins later quoting a APR of 16.9%!! I have a perfect credit score and have banked with them for 8 years. Called to ask about this and was told to look out for a letter within the next week t... Reviewed on: 24th January 2024

Cheapest Loan I Found

I took out a Personal Loan with Santander which was an excellent offer at a great interest rate. It enabled me to consolidate my debts giving me a reduced payment. The extra money I'm saving on monthly repayments certainly comes in handy in this current climate. The loan was done on line quickly and securely and the loan was agreed and in my account within 5 days. The process was so easy. I would definitely recommend Santander for a loan and all banking needs Reviewed on: 1st August 2023

Easy and fast!

Amazing efficiency with my online application and so fast to both respond and then send me the money. This money was a big deal and it helped. Big thanks to Santander and I highly recommend this service if you bank with them. Reviewed on: 7th April 2023

Misleading interest rates!

I applied for a loan with Santander to consolidate some other debts I have. My Experian credit score is 999 (Excellent). Equifax and TransUnion scores are also in the excellent band, so I thought I'd have a high probability of receiving the advertised 5.9% APR. I submitted my application, which was accepted - but at the astronomical rate of 18.9% APR!!! This is almost credit card levels of interest, and was far higher than the current loans I have. As such, I have NOT taken ... Reviewed on: 30th March 2023

Hmm hamm

Jopabe j@gdk koajf hsjlpqgf_ddthui Reviewed on: 4th March 2023

Super rate

Great bank. It was very easy to get a personal loan. Reviewed on: 14th January 2023

Lost time, credit score and an opportunity because of them

Very upset, lost time and credit score on them. So, I did a personal loan application and got accepted. I signed the documents and was told through the process to wait for a letter with a code so that the money can be deposited. I waited for couple of weeks and nothing. I informed them and was told to apply for a new code on the site. I did that and still nothing and now the loan offer expired... So, damaged my credit score, lost about a month time and now they tell me to apply... Reviewed on: 27th October 2022

facist company

Fascist company, it's no wonder they don't allow posts on their page. They ignore complaints. My partner lost her apartment because of these "humans" they don't care about their clients, only about them self. I guess I wasn't Finnish enough because my income was not even asked for. Reviewed on: 8th September 2022

Diabolical service - ATT: Vicki - In relation to Complaint 11349565

Last response with them below: I would like to raise a formal complaint against your department for the poor service I have received. I have spent hours on the phone following up with multiple people over the last month and been promised that I would receive the contract in 1-2 days each time I have called with no follow up whatsoever. I have just called in again and been told that the loan offer has expired. I sent the documents requested via post, I called in and you said yo... Reviewed on: 22nd August 2022

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