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Standard Life: Pensions reviews

Name: Pensions
Rating: 2.35 (60 reviews)

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2.51

Based on 60 reviews, last reviewed 26th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

20%

12%

10%

53%

Latest highest rating:

5

The investment in my pension and advice The investment in my pension has increased significantly, year by year. They provide very informative webinars on pensions and I found this very helpf... Read more Reviewed on: 26th February 2025

Latest lowest rating:

2

What on earth has happened to Standard Life Chris Canham Write a review Reviews 3.6 949 total 5-star 43% 4-star 5% 3-star 3% 2-star 5% 1-star 44% Sort: Chris Canham 61 reviews R... Read more Reviewed on: 25th October 2024

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About this product

Standard Life pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider that you can trust and rely on is a must for many people. Take a look at our Standard Life pension reviews to find out what life at Standard Life is really like. If you hold this pension, we'd love you to write an honest review here too!

Standard Life Pensions reviews (60)

Review of the Standard Life, Pensions:

Poor Customer Support

I used to love the support I received and the old web portal gave me everything I needed in one place, the new website is way too complex and impossible to manipulate my preferences to show me the options I`m interested in rather than what the company want to show me. Good pension performance, shocking customer service. Reviewed on: 6th January 2022

New-era, Pension-provision entrepreneurs!

Great investment hub, support mechanism second-to-none, amazing App for tracking fund, providing advice and DIY pension provision for new generations of investors! Invest with the Best..! Reviewed on: 13th July 2023

Poor customer service

I am 64 yrs old & am fully entitled by UK law, to claim my pension pot in full , but Standard life are dragging out payment, using the most flimsiest of excuses. On 3 separate occasions , I have sent them signed & stamped documents from my building society , but they keep putting me back to square one , thus dragging the process out. They initially claimed that my claim would take 20 working days, it now stands at 41 & today they have added another 20 working days, w... Reviewed on: 30th June 2023

Standard life pension criminals

Do not go to standard life pension quick enough taking your transfer . Will not pay you out . Full of crap I wrote to Andy Curran CEO he is a charlatan liers crupt f….King liers. Issued court papers to standard life pensions . Reviewed on: 29th June 2023

Poor perfoming compared to competition

Why are the majority of your funds performing badly, whether its risk 3 or 7 it isnt making any profit in a high inflation environment and charging us for the pleasure. Prevoius excuses of Covid/Ukraine/Brexit/COLC dont wash as other providers are managing to make a profit. If it wasnt a company pension where I have no choice on the provider I would have left last year. Reviewed on: 22nd June 2023

Horrendous Pension provider

Horrendous Pension provider. Please make yourself a favor and keep away from them. Reviewed on: 10th May 2023

Not truthful

Hidden transaction fees even although I was told that they do not charge Reviewed on: 16th March 2023

So far so good

Have been with Standard Life for 6 years now. I find their portal good and their customer service good . I must say that thus far I've I have only been paying in not performing any form of drawdown where it seems a lot of folk have complaint. So far all my detailed questions have been answered in full. Reviewed on: 5th March 2023

garbage company

Burn your money it would be better than having them handle it PERIOD Reviewed on: 21st February 2023

Beware this company

I have had a company pension plan with Standard Life for a number of years. After retiring I attempted to withdraw some of my pension pot but the experience in trying to do this has been excruciatingly painful claiming that the account number and sort code details of a major UK bank that I have been with for many years could not be verified. During a two hour conversation of my request to withdraw funds Standard Life tried to dissuade me from going down this route, trying to co... Reviewed on: 4th February 2023

due to retire next year

I thank god most of my pension is in a final salary scheme. I have been forced to allow standard life to manage my pension since my company closed its final salary scheme. in 4 years the only money currently in the pot is what my employer & I have put in. Standard life have achieved nothing in that time other then take their commission. Lets be frank, they don't have to try too hard since final salary schemes closed all over the UK. most employers are legally obliged to offe... Reviewed on: 20th December 2022

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