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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7567 reviews)

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4.89

Based on 7,567 reviews, last reviewed 25th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

They're a great bank who make it easy to open an acc... They're a great bank who make it easy to open an account Reviewed on: 25th August 2024

Latest lowest rating:

1

Absolutely avoid. Absolutely avoid. Terrible customer experience, from a bank that won’t even allow you to control your own money, nor give you even bother to give you ... Read more Reviewed on: 25th July 2024

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7567)

Review of the Starling Bank, Business Account:

Satisfied Business Account customer

I have a business and personal account as well as saving with Starling for 4 years now. Starling is pretty much straightforward an online bank. Especially the customer service is definitely top-notch, from my experience any issue whether they're small or big they'll sort it out within minutes, And when you need them they handle it professionally and efficiently and you are talking to humans, unlike these other banks you communicating with robot. So Starling Bank is my forever bank for me. Thank you Starling Team. Reviewed on: 4th April 2023

Starling business.

I have been with Starling since opening my business 2 years ago. Their overall business package is very good and the on line App excellent. Reviewed on: 15th March 2024

The Bank is excellent, all tasks are easy to manage

The Bank is excellent, all tasks are easy to manage Reviewed on: 15th March 2024

Amazing for the business account

I've used starling for my business for 2 years now, never any issues at all, customer service is excellent Reviewed on: 15th March 2024

Fabulous bank.

Fabulous bank. Customer service is excellent Reviewed on: 15th March 2024

It does all that I need.

It does all that I need. Nice layout/interface. Reviewed on: 15th March 2024

not as good as it once was.

not as good as it once was. Nowhere near as good for Business as it used to be. Money first, customer care a distant second. Reviewed on: 15th March 2024

Reply from Starling Bank Hi there, we're sorry to hear you feel this way. Please come through live chat in the app or give us a call on 020 7930 4450, to raise a complaint if you're unhappy with our service. We'd like to look into this and understand better. Team Starling Response date: 20th March 2024

Easy to use service.

Easy to use service. Any issues usually resolved very quickly. Reviewed on: 15th March 2024

Happy with overall experience.

Happy with overall experience. App is clear and easy to use. I am a first time director and the ease of the starling account helped a lot. Reviewed on: 15th March 2024

The best bank for small business users

The best bank for small business users Reviewed on: 15th March 2024

Free banking!

We love the free banking provided by Starling. Reviewed on: 15th March 2024

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