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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7570 reviews)

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4.89

Based on 7,570 reviews, last reviewed 9th Feb 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

A fantastic business account. A fantastic business account. Does what it says on the tin, without any fuss Reviewed on: 9th February 2025

Latest lowest rating:

1

Absolutely avoid. Absolutely avoid. Terrible customer experience, from a bank that won’t even allow you to control your own money, nor give you even bother to give you ... Read more Reviewed on: 25th July 2024

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7570)

Review of the Starling Bank, Business Account:

Satisfied Business Account customer

I have a business and personal account as well as saving with Starling for 4 years now. Starling is pretty much straightforward an online bank. Especially the customer service is definitely top-notch, from my experience any issue whether they're small or big they'll sort it out within minutes, And when you need them they handle it professionally and efficiently and you are talking to humans, unlike these other banks you communicating with robot. So Starling Bank is my forever bank for me. Thank you Starling Team. Reviewed on: 4th April 2023

Love my Starling Bank Account.

Love my Starling Bank Account. So easy to use and value for money. Reviewed on: 14th March 2024

Best online bank love the bookkeeping software

Best online bank spacialy bookkeeping software Reviewed on: 14th March 2024

It's not a bank but an app with banking license.

It's not a bank which runs on an app. It's an app which somehow got banking license. I have been dealing with them for nearly 3 years. Their customer service team and policies reflect they don't know basics of banking and internal procedures are highly inefficient. Reviewed on: 14th March 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. Please come through live chat in the app, or give us a call on 020 7930 4450, so our team can take a look into this further for you. Team Starling Response date: 20th March 2024

User friendly and efficient

The App is very easy to use. I have had no issues with the bank at all Reviewed on: 14th March 2024

Easy to use app and very reliable

Easy to use app and very reliable, with the right level of security. Enough so it feels safe, but not too much that it drives you nuts trying to get something done. Just wish utilise was a payment category, or you could add your own. Reviewed on: 14th March 2024

Always fantastic service.

Always fantastic service. App easy to use. Great security when logging in online. Easy to pay cheques in. Would highly recommend to anyone. Reviewed on: 14th March 2024

Does what you need.

Does what you need. Easy to navigate, get appropriate notifications. get responses quickly Reviewed on: 14th March 2024

Banking at its best

Very easy to use, clear on all transactions. Very secure which is a great comfort. Have never had any problems. Reviewed on: 14th March 2024

seems to have lost their way this year

not the same service as it used to. Not a good bank for business anymore Reviewed on: 14th March 2024

Reply from Starling Bank Hi there, we're sorry to hear this. We'd like to understand this better, as we're always looking to improve our service. Please give us a call on 020 7930 4450. Team Starling Response date: 20th March 2024

Moved over from another bank and find the service fi...

Moved over from another bank and find the service first class. top marks! Reviewed on: 14th March 2024

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