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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7567 reviews)

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4.89

Based on 7,567 reviews, last reviewed 25th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

They're a great bank who make it easy to open an acc... They're a great bank who make it easy to open an account Reviewed on: 25th August 2024

Latest lowest rating:

1

Absolutely avoid. Absolutely avoid. Terrible customer experience, from a bank that won’t even allow you to control your own money, nor give you even bother to give you ... Read more Reviewed on: 25th July 2024

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7567)

Review of the Starling Bank, Business Account:

Satisfied Business Account customer

I have a business and personal account as well as saving with Starling for 4 years now. Starling is pretty much straightforward an online bank. Especially the customer service is definitely top-notch, from my experience any issue whether they're small or big they'll sort it out within minutes, And when you need them they handle it professionally and efficiently and you are talking to humans, unlike these other banks you communicating with robot. So Starling Bank is my forever bank for me. Thank you Starling Team. Reviewed on: 4th April 2023

Transitioning to Starling Bank has been an exception...

Transitioning to Starling Bank has been an exceptionally positive experience for me. The absence of bank charges coupled with exemplary customer service, characterized by their prompt and effective responses, has significantly enhanced my operations as a business owner. Having been a long-standing customer of RBS, I can confidently assert that Starling surpasses them in terms of service quality. Moreover, the real-time notifications upon card usage add a layer of convenience and security that further elevate Starling's appeal. In summary, Starling Bank stands out as a paragon of excellence in the realm of banking services, offering an unparalleled blend of financial efficiency and customer-centricity. Reviewed on: 16th April 2024

Reply from Starling Bank What a glowing review! We're honoured that you hold us so highly. It's great to know you're finding our app useful and you're making use of our features. Thanks again for your review. Team Starling Response date: 16th April 2024

Fits really well with my accounting software

simple sign up, easy to use, keeps me informed, easy access to all info, great for quick checks of balance and activity, connects really well to my accounting software so my business overview is always current - love the app Reviewed on: 16th April 2024

Good app and service would recommend to all my frien...

Good app and service would recommend to all my friends and family Reviewed on: 16th April 2024

The best business acount

The best business acount. You can rely on this bank Reviewed on: 16th April 2024

Simple and efficient.

Simple and efficient. Just what you need for a business account. No unnecessary paperwork. Reviewed on: 16th April 2024

Excellent support and customer service

My husband had a business account with Starling. He passed away unexpectedly 2 years ago and Starling were so helpful in helping me deal his business affairs and the account in difficult circumstances. He also had accounts with other banks who's systems were very complicated and customer service poor which added a lot of stress to the situation. I can't thank Starling enough. I also have a business account with Starling - the set up process was easy to follow and secure. The app is easy to use and does everything I need it to from a business perspective. I can't rate Starling highly enough on all fronts. Reviewed on: 15th April 2024

Reply from Starling Bank We're very sorry to hear about your loss Katy. We're thankful that our team were there to support you during a difficult time. Thank you for sharing your thoughts with us. We're happy to know you're finding your business account useful. Sending our well wishes to you. Team Starling Response date: 16th April 2024

Absolutely no fuss and all seems to work!

Absolutely no fuss and all seems to work! Never any issues at all. And on the 2 occasions I had a question you get a prompt response. Reviewed on: 15th April 2024

Small Business

Excellent add ons and a minimum charge for services Reviewed on: 15th April 2024

Easy management and visibility of your money

From the get go, free, functional and with a host of useful features that make organising and making my funds more visable much easier Reviewed on: 15th April 2024

Never had a problem.

Never had a problem. Easy to use. Reviewed on: 15th April 2024

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