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Starling Bank: Business account reviews

Name: Business account
Rating: 4.9 (7602 reviews)

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4.90

Based on 7,602 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The service I have received for my business account... The service I have received for my business account has been excellent. Reviewed on: 16th April 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7602)

Great features, easy and intuitive to use.

Great features, easy and intuitive to use. No monthly fees really helps. Reviewed on: 13th March 2024

very complicated application process, was much simpl...

very complicated application process, was much simpler to open a NatWest account. Thought these digital banks where to taken on the big banks. Reviewed on: 13th March 2024

Reply from Starling Bank Hi Adam, thanks for your review. We are sorry to hear that our application process turned to be complicated for you. Our aim is to offer the best possible experience for our customers, and this starts from the application. Thanks again. Team Starling. Response date: 20th March 2024

Starling is the best banking app I have ever used.

Starling is the best banking app I have ever used. The business account is free to use and the features allow me to keep track of my spending at all times. The best part is the instant notifications when money goes in or out. Everything is kept up to date in real time. Reviewed on: 12th March 2024

I cannot rate Starling highly enough!

I cannot rate Starling highly enough! I use them for my business banking and it has made the bookkeeping side of self employment completely hassle free. Great functionality, very easy to use and the perfect example of modern banking. Reviewed on: 12th March 2024

Great fee-free banking with an easy to use app.

Great fee-free banking with an easy to use app. This is how business banking should be done. When I have had questions then Starling's customer service has been good at solving the issues, but sometimes it would be good to be able to speak to someone directly rather than just on an online chat. Reviewed on: 11th March 2024

Very hard to open, requesting the same information o...

Very hard to open, requesting the same information over and over, will change my review if they accept the application Reviewed on: 16th February 2024

Reply from Starling Bank Hi, thank you for your review. We're sorry to hear about your experience with opening a new account. As a fully regulated bank, we do have to ensure we're offering a suitable product for your needs and we also have to verify your details. This does mean that we may have to ask additional questions or documents to help with this process. Team Starling. Response date: 20th March 2024

Good ish.

Good ish. It’s good, good value for money but customer service leaves some to be desired. Closed my account or at least tried to and it’s been a long process, still not over. Reviewed on: 8th February 2024

Reply from Starling Bank Hi there, thanks for the review. We're sorry to hear you're closing your account. You can phone us 24/7 on 020 7930 4450. Our team will be more than happy to assist you and guide you through your closure. You can email any feedback to us [email protected], we're keen to know how we could've done better. We hope this helps, thanks again. Team Starling. Response date: 20th March 2024

Love it, brilliant, can't fault it.

Love it, brilliant, can't fault it. Reviewed on: 23rd January 2024

Simply the best bank there is!

Simply the best bank there is! The toolkit is brilliant for invoicing, expenses and VAT returns. Plus I can sync my transactions to Xero or FreeAgent. Reviewed on: 22nd January 2024

Great app, fantastic service.

Great app, fantastic service. I love how easy the app is to use. When I do need to speak to someone there’s a human at the end of the phone. I like their brand as well. Thumbs up from me. Reviewed on: 22nd January 2024

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