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Starling Bank: Business account reviews

Name: Business account
Rating: 4.9 (7602 reviews)

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4.90

Based on 7,602 reviews, last reviewed 16th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The service I have received for my business account... The service I have received for my business account has been excellent. Reviewed on: 16th April 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7602)

Easy to set up, great app that's easy to use.

Easy to set up, great app that's easy to use. Customer service has always been available when needed without having to wait hours or getting through to an overseas contact centre like other banks do. They seem to listen to customer's and update the app with new features and make the interface better. Reviewed on: 22nd January 2024

Just brilliant

I've got nothing but good things to say about the Starling Business Account. It supports multiple directors, has instant spending notifications, shows me a day ahead when an invoice is going to be paid etc. Would happily recommend this account to other small business owners. Reviewed on: 16th January 2024

They have lots of features.

They have lots of features. But it’s only good when it works. Customer service is poor but value for money is decent else this would be 1* Reviewed on: 15th January 2024

Reply from Starling Bank Hi Steve, thanks so much for this review. We're sorry to hear about your experience, we'll be sure to take this on as feedback. You can phone us 24/7 on 020 7930 4450. Our team will be more than happy to assist you and guide you through any features you need. We hope this helps, thanks again. Team Starling. Response date: 20th March 2024

Zero fee business account

Starling's zero-fee business account was my first choice for banking for my business activities. easy to use thanks to their intuitive app. Reviewed on: 15th January 2024

Several business account all problems

I have three businesses with starling - each has had recent support issues and the speed and responsiveness of the team is great very poor. New debit cards take multiple weeks to arrive, fraud issues are not addressed - overall starling is great until you need a human Reviewed on: 13th September 2023

Reply from Starling Bank Our customer service team are always on hand if you need help. No matter the time of day, you'll be in touch with a human. Our debit cards should take 5-7 working days to arrive, but there could be delays in postage. You can use your card on your mobile wallet in the meantime. We apologise for the bad experience you've had. We've shared your comments with the team as feedback. Team Starling. Response date: 7th April 2024

Easy to apply & manage - a dream account

Applied during Covid & within 5days my business account was open. Reviewed on: 25th July 2023

Super easy online banking even for a technophobe Luddite like me

I switched to Starling bank earlier this year as they’re much more ethical than my previous bank but it didn’t start smoothly. There was a glitch setting up the account and I thought “here we go again with a truck load of frustration” but I called Starling’s technical team and they sorted it out straight away, with no long waits on hold, just genuine helpful human beings. Problem free banking ever since. Reviewed on: 18th July 2023

Great service

I had a couple of problems with card fraud in the past and they dealt with it swiftly and efficiently. Great customer service and flawless banking for personal and business. Reviewed on: 18th July 2023

Simple, efficient and well planned

It's great to have a business bank that is easy to set up and use, and link to a current account that works for me too. Reviewed on: 13th July 2023

Excellent bank for an SME

Starling feels like a bank created for the 21st century. We moved after getting very frustrated with HSBC and have never regretted it. Everything seems to work properly and help and support (via the app) is excellent and is far better than the in-branch help that we usually struggled with at HSBC. Reviewed on: 28th June 2023

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